"Conversational Repair in Chatbots for Customer Service: The Effect of ..."

Asbjørn Følstad, Cameron Taylor (2019)

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DOI: 10.1007/978-3-030-39540-7_14

access: closed

type: Conference or Workshop Paper

metadata version: 2020-02-07

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Asbjørn Følstad, Cameron Taylor:
Conversational Repair in Chatbots for Customer Service: The Effect of Expressing Uncertainty and Suggesting Alternatives. CONVERSATIONS 2019: 201-214

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