"Gaining Insights on Student Satisfaction by Applying Social CRM Techniques ..."

Gustavo Nogueira de Sousa et al. (2021)

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DOI: 10.1007/978-3-031-04216-4_17

access: closed

type: Conference or Workshop Paper

metadata version: 2022-04-07

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  dblp key:
  - conf/bis/SousaLVR21
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  - https://dblp.org/rec/conf/bis/SousaLVR21
Gustavo Nogueira de Sousa, Fábio M. F. Lobato, Julio A. N. Viana, Olaf Reinhold:
Gaining Insights on Student Satisfaction by Applying Social CRM Techniques for Higher Education Institutions. BIS (Workshops) 2021: 174-185

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