"Social CRM: Biggest Challenges to Make it Work in the Real World."

Fábio Manoel França Lobato et al. (2016)

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DOI: 10.1007/978-3-319-52464-1_20

access: closed

type: Conference or Workshop Paper

metadata version: 2024-02-05

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Fábio Manoel França Lobato, Márcia Pinheiro, Antônio Fernando Lavareda Jacob Jr., Olaf Reinhold, Ádamo L. de Santana:
Social CRM: Biggest Challenges to Make it Work in the Real World. BIS (Workshops) 2016: 221-232

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