"Towards a Design Theory for Customer Satisfaction-Oriented IT Vendor ..."

Nils Urbach, Frederik Ahlemann, Arbi El Fedi (2014)

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DOI: —

access: closed

type: Conference or Workshop Paper

metadata version: 2014-07-02

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  dblp key:
  - conf/amcis/UrbachAF14
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Nils Urbach, Frederik Ahlemann, Arbi El Fedi:
Towards a Design Theory for Customer Satisfaction-Oriented IT Vendor Management. AMCIS 2014

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