"Conceptualizing IT Service Management as a Management Control System for ..."

Don MacLean, Ryad Titah (2018)

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DOI: —

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type: Conference or Workshop Paper

metadata version: 2018-10-22

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Don MacLean, Ryad Titah:
Conceptualizing IT Service Management as a Management Control System for Business-IT Alignment. AMCIS 2018

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