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"Heuristic, Systematic, and Affective Components of Online Service Reviews ..."
Minwoo Lee et al. (2019)
- Minwoo Lee, Kiljae K. Lee, Kyung Young Lee, Agnes DeFranco:
Heuristic, Systematic, and Affective Components of Online Service Reviews : Impact on Intra-Organizational Adoption and Sharing. AMCIS 2019
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