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Alberto De Toni

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Journal Articles

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2004
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Alberto De Toni, Stefano Tonchia:
Measuring and managing after-sales service: Aprilia's experience. Int. J. Serv. Technol. Manag. 5(4): 385-393 (2004)

Conference and Workshop Papers

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1993
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Alberto De Toni, Guido Nassimbeni, Stefano Tonchia:
Extended and Integrated Production Systems: The Role of Suppliers. APMS 1993: 411-419

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