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Katie Bessière

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Journal Articles

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2006
[j2]
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  - journals/chb/BessiereNRS06
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  - https://dblp.org/rec/journals/chb/BessiereNRS06
Katie Bessière, John E. Newhagen, John P. Robinson, Ben Shneiderman:
A model for computer frustration: the role of instrumental and dispositional factors on incident, session, and post-session frustration and mood. Comput. Hum. Behav. 22(6): 941-961 (2006)
2004
[j1]
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Irina Ceaparu, Jonathan Lazar, Katie Bessière, John P. Robinson, Ben Shneiderman:
Determining Causes and Severity of End-User Frustration. Int. J. Hum. Comput. Interact. 17(3): 333-356 (2004)

Conference and Workshop Papers

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2003
[c1]
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  - conf/amcis/LazarJBCS03
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Jonathan Lazar, Adam Jones, Katie Bessière, Irina Ceaparu, Ben Shneiderman:
User Frustration with Technology in the Workplace. AMCIS 2003: 283

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