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2020 – today
- 2024
[j11]Robert J. Moore
, Sungeun An, Olivia H. Marrese:
Understanding is a Two-Way Street: User-Initiated Repair on Agent Responses and Hearing in Conversational Interfaces. Proc. ACM Hum. Comput. Interact. 8(CSCW1): 1-26 (2024)- 2023
- [j10]Robert J. Moore, Sungeun An, Guang-Jie Ren:
The IBM natural conversation framework: a new paradigm for conversational UX design. Hum. Comput. Interact. 38(3-4): 168-193 (2023) - [c16]Tenzin Yeshi, Alice Yoonjeong Lee, Robert J. Moore, Guang-Jie Ren:
Visualizing Client Interactions in B2B Context: Design Explorations. CHI Extended Abstracts 2023: 405:1-405:7 - [c15]Paola Raquel Peña, Philip R. Doyle, Emily Yj Ip, Giovanni M. Di Liberto, Darragh Higgins, Rachel McDonnell, Holly P. Branigan, Joakim Gustafson, Donald McMillan, Robert J. Moore, Benjamin R. Cowan:
A Special Interest Group on Developing Theories of Language Use in Interaction with Conversational User Interfaces. CHI Extended Abstracts 2023: 509:1-509:4 - 2022
- [j9]Ahmet Baki Kocaballi, Liliana Laranjo, Leigh Clark, Rafal Kocielnik, Robert J. Moore, Q. Vera Liao, Timothy W. Bickmore:
Special Issue on Conversational Agents for Healthcare and Wellbeing. ACM Trans. Interact. Intell. Syst. 12(2): 9:1-9:3 (2022) - 2021
- [c14]Christine Murad, Cosmin Munteanu, Benjamin R. Cowan, Leigh Clark, Martin Porcheron, Heloisa Candello, Stephan Schlögl, Matthew P. Aylett, Jaisie Sin, Robert J. Moore, Grace Hughes, Andrew Ku:
Let's Talk About CUIs: Putting Conversational User Interface Design Into Practice. CHI Extended Abstracts 2021: 98:1-98:6 - [c13]Sungeun An, Robert J. Moore, Eric Young Liu, Guang-Jie Ren:
Recipient Design for Conversational Agents: Tailoring Agent's Utterance to User's Knowledge. CUI 2021: 30:1-30:5 - 2020
- [j8]Abdul Quamar, Fatma Özcan, Dorian Miller, Robert J. Moore, Rebecca Niehus, Jeffrey T. Kreulen:
Conversational BI: An Ontology-Driven ConversationSystem for Business Intelligence Applications. Proc. VLDB Endow. 13(12): 3369-3381 (2020) - [c12]Dorian Miller, Rebecca Niehus, Robert J. Moore:
Improving the User Experience for Healthcare Professionals Using a Conversational Agent to Complete Business Intelligence Analysis. AHFE (8) 2020: 93-99 - [c11]Ahmet Baki Kocaballi, Juan C. Quiroz, Liliana Laranjo, Dana Rezazadegan, Rafal Kocielnik, Leigh Clark, Q. Vera Liao, Sun Young Park, Robert J. Moore, Adam S. Miner:
Conversational Agents for Health and Wellbeing. CHI Extended Abstracts 2020: 1-8 - [c10]Robert J. Moore, Eric Young Liu, Saurabh Mishra, Guang-Jie Ren:
Design Systems for Conversational UX. CIU 2020: 45:1-45:4 - [c9]Abdul Quamar, Chuan Lei, Dorian Miller, Fatma Ozcan, Jeffrey T. Kreulen, Robert J. Moore, Vasilis Efthymiou:
An Ontology-Based Conversation System for Knowledge Bases. SIGMOD Conference 2020: 361-376
2010 – 2019
- 2019
- [b1]Robert J. Moore, Raphael Arar:
Conversational UX Design: A Practitioner's Guide to the Natural Conversation Framework. ACM Books 27, ACM 2019, ISBN 978-1-4503-6301-3, pp. 1-320 - 2018
- [c8]Sunhwan Lee, Robert J. Moore, Guang-Jie Ren, Raphael Arar, Shun Jiang:
Making Personalized Recommendation through Conversation: Architecture Design and Recommendation Methods. AAAI Workshops 2018: 727-730 - [c7]Stuart Reeves, Martin Porcheron, Joel E. Fischer, Heloisa Candello, Donald McMillan, Moira McGregor, Robert J. Moore, Rein Ove Sikveland, Alex S. Taylor, Julia Velkovska, Moustafa Zouinar:
Voice-based Conversational UX Studies and Design. CHI Extended Abstracts 2018 - [p3]Robert J. Moore, Raphael Arar:
Conversational UX Design: An Introduction. Studies in Conversational UX Design 2018: 1-16 - [p2]Margaret H. Szymanski, Robert J. Moore:
Adapting to Customer Initiative: Insights from Human Service Encounters. Studies in Conversational UX Design 2018: 19-32 - [p1]Robert J. Moore:
A Natural Conversation Framework for Conversational UX Design. Studies in Conversational UX Design 2018: 181-204 - [e1]Robert J. Moore, Margaret H. Szymanski, Raphael Arar, Guang-Jie Ren:
Studies in Conversational UX Design. Human-Computer Interaction Series, Springer 2018, ISBN 978-3-319-95578-0 [contents] - 2017
- [c6]Robert J. Moore, Raphael Arar, Guang-Jie Ren, Margaret H. Szymanski:
Conversational UX Design. CHI Extended Abstracts 2017: 492-497 - 2011
- [j7]Robert J. Moore, Elizabeth F. Churchill:
Computer Interaction Analysis: Toward an Empirical Approach to Understanding User Practice and Eye Gaze in GUI-Based Interaction. Comput. Support. Cooperative Work. 20(6): 497-528 (2011) - [j6]Dmitri Williams, Tracy L. M. Kennedy, Robert J. Moore:
Behind the Avatar: The Patterns, Practices, and Functions of Role Playing in MMOs. Games Cult. 6(2): 171-200 (2011) - [c5]Robert J. Moore, Elizabeth F. Churchill, Raj Gopal Prasad Kantamneni:
Three sequential positions of query repair in interactions with internet search engines. CSCW 2011: 415-424
2000 – 2009
- 2008
- [j5]Nicolas Ducheneaut, Robert J. Moore, Lora Oehlberg, James D. Thornton, Eric Nickell:
Social TV: Designing for Distributed, Sociable Television Viewing. Int. J. Hum. Comput. Interact. 24(2): 136-154 (2008) - 2007
- [j4]Nicolas Ducheneaut, Robert J. Moore, Eric Nickell:
Virtual "Third Places": A Case Study of Sociability in Massively Multiplayer Games. Comput. Support. Cooperative Work. 16(1-2): 129-166 (2007) - [j3]Robert J. Moore, Nicolas Ducheneaut, Eric Nickell:
Doing Virtually Nothing: Awareness and Accountability in Massively Multiplayer Online Worlds. Comput. Support. Cooperative Work. 16(3): 265-305 (2007) - [c4]Robert J. Moore, E. Cabell Hankinson Gathman, Nicolas Ducheneaut, Eric Nickell:
Coordinating joint activity in avatar-mediated interaction. CHI 2007: 21-30 - [c3]Nicolas Ducheneaut, Nicholas Yee, Eric Nickell, Robert J. Moore:
The life and death of online gaming communities: a look at guilds in world of warcraft. CHI 2007: 839-848 - 2006
- [j2]Nicolas Ducheneaut, Nick Yee, Eric Nickell, Robert J. Moore:
Building an MMO With Mass Appeal: A Look at Gameplay in World of Warcraft. Games Cult. 1(4): 281-317 (2006) - [c2]Nicolas Ducheneaut, Nicholas Yee, Eric Nickell, Robert J. Moore:
"Alone together?": exploring the social dynamics of massively multiplayer online games. CHI 2006: 407-416 - 2005
- [j1]Nicolas Ducheneaut, Robert J. Moore:
More than just 'XP': learning social skills in massively multiplayer online games. Interact. Technol. Smart Educ. 2(2): 89-100 (2005) - 2004
- [c1]Nicolas Ducheneaut, Robert J. Moore:
The social side of gaming: a study of interaction patterns in a massively multiplayer online game. CSCW 2004: 360-369
Coauthor Index
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