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Conference and Workshop Papers
- 2024
[c7]Ida Heggertveit, Hanne Höglund Sara-Maria Rydén:
Narratives of Reality: Administrative Burdens and Workarounds in Digital Self-Services. AMCIS 2024- [c6]Ida Lindgren
, Christian Østergaard Madsen, Hanne Höglund Rydén, Ida Heggertveit, Sara Hofmann, Øystein Sæbø:
What Public Services are Suitable for Digitalization? - A Classification of Public Service Characteristics. EGOV 2024: 201-217 - [c5]Hanne Höglund Rydén, Cintia Melchior, Alessio Maria Braccini, Maria Alexandra Cunha, Øystein Sæbø:
Citizenship in a Digitalized Society: Exploring Administrative Evil in Digital Government. EGOV-CeDEM-ePart-* 2024 - [c4]Hanne Höglund Rydén, Sara Hofmann, Luiz Henrique Alonso de Andrade, Ida Heggertveit:
Mitigating Administrative Burdens: Understanding the Role of Intermediaries in Co-producing Digital Self-services. ePart 2024: 31-46 - 2023
- [c3]Hanne Höglund Rydén, Sara Hofmann, Guri Verne:
The Self-serving Citizen as a Co-producer in the Digital Public Service Delivery. EGOV 2023: 48-63 - [c2]Hanne Höglund Rydén, Luiz De Andrade:
The hidden costs of digital self-service: administrative burden, vulnerability and the role of interpersonal aid in Norwegian and Brazilian welfare services. ICEGOV 2023: 473-478 - 2022
- [c1]Ida Lindgren, Christian Østergaard Madsen, Hanne Höglund Rydén, Ida Heggertveit:
Exploring Citizens' Channel Behavior in Benefit Application: Empirical Examples from Norwegian Welfare Services. ICEGOV 2022: 416-423
Coauthor Index
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