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Ewa Boksa

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2022
[j2]
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  - journals/sensors/PlazaTKBSK22
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  - https://dblp.org/rec/journals/sensors/PlazaTKBSK22
Miroslaw Plaza, Slawomir Trusz, Justyna Keczkowska, Ewa Boksa, Sebastian Sadowski, Zbigniew Koruba:
Machine Learning Algorithms for Detection and Classifications of Emotions in Contact Center Applications. Sensors 22(14): 5311 (2022)
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  - journals/speech/PawlikPDB22
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  - https://dblp.org/rec/journals/speech/PawlikPDB22
Lukasz Pawlik, Miroslaw Plaza, Stanislaw Deniziak, Ewa Boksa:
A method for improving bot effectiveness by recognising implicit customer intent in contact centre conversations. Speech Commun. 143: 33-45 (2022)

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