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2000 – 2009
- 2009
[c15]Bernhard Suhm, Pat Peterson:
Call browser: a system to improve the caller experience by analyzing live calls end-to-end. CHI 2009: 1313-1322- 2003
- [c14]Bernhard Suhm:
Towards best practices for speech user interface design. INTERSPEECH 2003: 2217-2220 - 2002
- [j3]Bernhard Suhm, Pat Peterson:
A Data-Driven Methodology for Evaluating and Optimizing Call Center IVRs. Int. J. Speech Technol. 5(1): 23-37 (2002) - [c13]Bernhard Suhm, Josh Bers, Daniel McCarthy, Barbara Freeman, David Getty, Katherine Godfrey, Pat Peterson:
A comparative study of speech in the call center: natural language call routing vs. touch-tone menus. CHI 2002: 283-290 - [c12]Frankie James, Jennifer Lai, Bernhard Suhm, Bruce Balentine, John Makhoul, Clifford Nass, Ben Shneiderman:
Getting real about speech: overdue or overhyped? CHI Extended Abstracts 2002: 708-709 - [c11]Premkumar Natarajan, Rohit Prasad, Bernhard Suhm, Daniel McCarthy:
Speech-enabled natural language call routing: BBN call director. INTERSPEECH 2002: 1161-1164 - 2001
- [j2]Bernhard Suhm, Brad A. Myers, Alex Waibel:
Multimodal error correction for speech user interfaces. ACM Trans. Comput. Hum. Interact. 8(1): 60-98 (2001) - [c10]Bernhard Suhm, Pat Peterson:
Evaluating commercial touch-tone and speech-enabled telephone voice user interfaces using a single measure. CHI Extended Abstracts 2001: 129-130 - [c9]Bernhard Suhm, Barbara Freeman, David Getty:
Curing the menu blues in touch-tone voice interfaces. CHI Extended Abstracts 2001: 131-132 - 2000
- [j1]Sharon L. Oviatt, Philip R. Cohen
, Lizhong Wu, Lisbeth Duncan, Bernhard Suhm, Josh Bers, Thomas G. Holzman, Terry Winograd, James A. Landay, Jim Larson, David L. Ferro:
Designing the User Interface for Multimodal Speech and Pen-Based Gesture Applications: State-of-the-Art Systems and Future Research Directions. Hum. Comput. Interact. 15(4): 263-322 (2000)
1990 – 1999
- 1999
- [b1]Bernhard Suhm:
Multimodal interactive error recovery for non-conversational speech user interfaces. Karlsruhe Institute of Technology, Germany, Shaker 1999, ISBN 978-3-8265-4789-8, pp. 1-280 - [c8]Bernhard Suhm, Brad A. Myers, Alex Waibel:
Model-Based and Empirical Evaluation of Multimodal Interactive Error Correction. CHI 1999: 584-591 - 1997
- [c7]Alex Waibel, Bernhard Suhm, Minh Tue Vo, Jie Yang:
Multimodal interfaces for multimedia information agents. ICASSP 1997: 167-170 - [c6]Bernhard Suhm, Alex Waibel:
Exploiting repair context in interactive error recovery. EUROSPEECH 1997: 1659-1662 - 1996
- [c5]Bernhard Suhm, Brad A. Myers, Alex Waibel:
Interactive recovery from speech recognition errors in speech user interfaces. ICSLP 1996: 865-868 - 1995
- [c4]Petra Geutner, Bernhard Suhm, Finn Dag Buø, Thomas Kemp, Laura Mayfield, Arthur E. McNair, Ivica Rogina, Tanja Schultz, Tilo Sloboda, Wayne H. Ward, Monika Woszczyna, Alex Waibel:
Integrating different learning approaches into a multilingual spoken language translation system. Learning for Natural Language Processing 1995: 117-131 - [i1]John D. Lafferty, Bernhard Suhm:
Cluster Expansions and Iterative Scaling for Maximum Entropy Language Models. CoRR abs/cmp-lg/9509003 (1995) - 1994
- [c3]Monika Woszczyna, Naomi Aoki-Waibel, Finn Dag Buø, Noah Coccaro, Keiko Horiguchi, Thomas Kemp, Alon Lavie, Arthur E. McNair, Thomas Polzin, Ivica Rogina, Carolyn P. Rosé, Tanja Schultz, Bernhard Suhm, Masaru Tomita, Alex Waibel:
JANUS 93: towards spontaneous speech translation. ICASSP (1) 1994: 345-348 - [c2]Bernhard Suhm, Alex Waibel:
Towards better language models for spontaneous speech. ICSLP 1994: 831-834 - 1993
- [c1]Bernhard Suhm, Monika Woszczyna, Alex Waibel:
Detection and transcription of new words. EUROSPEECH 1993: 2179-2182
Coauthor Index
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