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2020 – today
- 2023
[c11]Tiina Kemppainen
, Tiina Paananen:
How Can Favorite Digital Services Enhance Users' Digital Well-Being? A Qualitative Study. EMCIS (2) 2023: 65-76- 2022
- [c10]Tiina Paananen, Lauri Frank, Tiina Kemppainen:
Customer-Brand Relationships in the Context of Digital Brands. Bled eConference 2022: 9 - [c9]Tiina Kemppainen, Lauri Frank, Markus Makkonen, Antti Kallio:
Barriers to Data-Driven Decision-Making Among Online Retailers. Bled eConference 2022: 20 - [c8]Tiina Kemppainen, Lauri Frank, Veera Luhtanen:
What is meaningful for responsible shoppers in online fashion retail? STPIS 2022: 311-322 - 2021
- [c7]Markus Makkonen, Lauri Frank, Tiina Kemppainen:
The Effects of Consumer Demographics and Payment Method Preference on Product Return Frequency and Reasons in Online Shopping. Bled eConference 2021: 25 - [c6]Tiina Kemppainen, Lauri Frank, Markus Makkonen:
Barriers to Responsible Consumption in e-Commerce: Evidence from Fashion Shoppers. Bled eConference 2021: 41 - [c5]Jussi Nyrhinen, Tiina Kemppainen, Miia Grénman, Lauri Frank, Markus Makkonen, Terhi-Anna Wilska:
Positive Online Customer Experience as an Antecedent of the Willingness to Share Information with an E-Commerce Retailer. EMCIS 2021: 376-383 - 2020
- [j1]Eeva Kettunen, Tiina Kemppainen, Matias Lievonen, Markus Makkonen, Lauri Frank, Tuomas Kari:
Identifying the Ideal Types of Online Shoppers: A Qualitative Analysis of Online Shopping. Int. J. E Serv. Mob. Appl. 12(2): 59-78 (2020)
2010 – 2019
- 2019
- [c4]Tiina Kemppainen, Lauri Frank:
How Are Negative Customer Experiences Formed? A Qualitative Study of Customers' Online Shopping Journeys. BIS (Workshops) 2019: 325-338 - [c3]Markus Makkonen, Lauri Frank, Tiina Kemppainen:
The Effects of Individual Values on Online Shopping Spending. Bled eConference 2019: 10 - [c2]Tiina Kemppainen, Markus Makkonen, Lauri Frank:
Exploring Online Customer Experience Formation: How do Customers Explain Negative Emotions during Online Shopping Encounters? Bled eConference 2019: 26 - 2018
- [c1]Eeva Kettunen, Tiina Kemppainen, Matias Lievonen, Markus Makkonen, Lauri Frank, Tuomas Kari:
Ideal Types of Online Shoppers - A Qualitative Analysis of Online Shopping Behavior. MCIS 2018: 30
Coauthor Index
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