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Jonathan Burez

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Journal Articles

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2009
[j3]
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Jonathan Burez, Dirk Van den Poel:
Handling class imbalance in customer churn prediction. Expert Syst. Appl. 36(3): 4626-4636 (2009)
2008
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Jonathan Burez, Dirk Van den Poel:
Separating financial from commercial customer churn: A modeling step towards resolving the conflict between the sales and credit department. Expert Syst. Appl. 35(1-2): 497-514 (2008)
2007
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Jonathan Burez, Dirk Van den Poel:
CRM at a pay-TV company: Using analytical models to reduce customer attrition by targeted marketing for subscription services. Expert Syst. Appl. 32(2): 277-288 (2007)

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