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2020 – today
- 2024
[j9]Wilson Ozuem
, Michelle Willis, Kerry E. Howell, Silvia Ranfagni, Serena Rovai:
Examining user-generated content, service failure recovery and customer-brand relationships: an exploration through commitment-trust theory. Internet Res. 34(3): 784-809 (2024)- [j8]Wilson Ozuem, Michelle Willis, Silvia Ranfagni, Kerry E. Howell, Serena Rovai:
Examining the role of social media influencers in service failure and recovery strategies: an empirical investigation of millennials' views. Inf. Technol. People 37(5): 2035-2068 (2024) - 2023
- [j7]Muhammad Naeem, Wilson Ozuem, Kerry E. Howell, Silvia Ranfagni:
Correction to: Understanding the process of meanings, materials, and competencies in adoption of mobile banking. Electron. Mark. 33(1): 4 (2023) - 2022
- [j6]Muhammad Naeem, Wilson Ozuem, Kerry E. Howell, Silvia Ranfagni:
Understanding the process of meanings, materials, and competencies in adoption of mobile banking. Electron. Mark. 32(4): 2445-2469 (2022) - [j5]Muhammad Naeem, Wilson Ozuem:
Understanding misinformation and rumors that generated panic buying as a social practice during COVID-19 pandemic: evidence from Twitter, YouTube and focus group interviews. Inf. Technol. People 35(7): 2140-2166 (2022) - 2020
- [j4]Elena Patten, Wilson Ozuem, Kerry E. Howell:
Service quality in multichannel fashion retailing: an exploratory study. Inf. Technol. People 33(4): 1327-1356 (2020) - [j3]Gerry Brierley, Wilson Ozuem, Geoff Lancaster:
Subconscious marketing communication techniques and legal implications. J. Decis. Syst. 29(2): 69-78 (2020)
2010 – 2019
- 2019
- [j2]Wilson Ozuem, Kerry E. Howell, Geoff Lancaster:
Consumption and communication perspectives of IT in a developing economy. Technol. Anal. Strateg. Manag. 31(8): 929-942 (2019) - 2016
- [j1]Wilson Ozuem, Kerry E. Howell, Geoff Lancaster:
Understanding technologically-induced customer services in the Nigerian banking sector: the internet as a post-modern phenomenon. Int. J. Inf. Technol. Manag. 15(3): 272-290 (2016)
Coauthor Index
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