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ORCIDLibrary Trends, Volume 49
Volume 49, Number 1, Summer 2000
- Alice Robbin:
We the People: One Nation, A Multicultural Society. - Alma Dawson:
Celebrating African-American Librarians and Librarianship. - Kenneth A. Yamashita:
Asian/Pacific American Librarians Association--A History of APALA and Its Founders. - Mengxiong Liu:
The History and Status of Chinese Americans in Librarianship. - Salvador Güereña, Edward Erazo:
Latinos and Librarianship. - Lotsee Patterson:
History and Status of Native Americans in Librarianship. - Sandra Ríos Balderrama:
This Trend Called Diversity.
Volume 49, Number 2, Fall 2000
- Christine L. Borgman, Anne J. Gilliland-Swetland, Gregory H. Leazer, Richard E. Mayer, David Gwynn, Rich Gazan, Patricia D. Mautone:
Evaluating Digital Libraries for Teaching and Learning in Undergraduate Education: A Case Study of the Alexandria Digital Earth Prototype (ADEPT). - David S. Carter, Joseph W. Janes:
Unobtrusive Data Analysis of Digital Reference Questions and Service at the Internet Public Library: An Exploratory Study. - Paul N. Gorman, Joan S. Ash, Mary Lavelle, Jason A. Lyman, Lois M. L. Delcambre, David Maier, Mathew Weaver, Shawn Bowers:
Bundles in the Wild: Managing Information to Solve Problems and Maintain Situation Awareness. - Dan Greenstein:
Digital Libraries and Their Challenges. - Gary Marchionini:
Evaluating Digital Libraries: A Longitudinal and Multifaceted View. - Thomas A. Peters:
Current Opportunities for the Effective Meta-Assessment of Online Reference Services. - Tefko Saracevic:
Digital Library Evaluation: Toward Evolution of Concepts. - Michael S. Seadle:
Project Ethnography: An Anthropological Approach.
Volume 49, Number 3, Winter 2001
- Randy Diamond, Martha Dragich:
Professionalism in Librarianship: Shifting the Focus from Malpractice to Good Practice. - Nicole Auer, Ellen Krupar:
Mouse Click Plagiarism: The Role of Technology in Plagiarism and the Librarian's Role in Combating It. - Robert Hauptman:
Technological Implementations and Ethical Failures. - Nicholas C. Burbules:
Paradoxes of the Web: The Ethical Dimensions of Credibility. - Krystyna Górniak-Kocikowska:
Revolution and the Library. - Mark Alfino, Linda Pierce:
The Social Nature of Information. - Robert G. Wengert:
Some Ethical Aspects of Being an Information Professional. - Toni Carbo, Stephen Almagno:
Information Ethics: The Duty, Privilege, and Challenge of Educating Information Professionals. - Martha M. Smith:
Global Information Justice: Rights, Responsibilities, and Caring Connections.
Volume 49, Number 4, Spring 2001
- Colleen Cook, Fred M. Heath:
Users' Perceptions of Library Service Quality: A LibQUAL+ Qualitative Study. - Colleen Cook, Bruce Thompson:
Psychometric Properties of Scores from the Web-based LibQUAL+ Study of Perceptions of Library Service Quality. - Steve Hiller:
Assessing User Needs, Satisfaction, and Library Performance at the University of Washington Libraries. - Patience L. Simmonds, Syed Saad Andaleeb:
Usage of Academic Libraries: The Role of Service Quality, Resources, and User Characteristics. - Shelley Phipps:
Beyond Measuring Service Quality: Learning from the Voices of the Customers, the Staff, the Processes, and the Organization. - Rowena Cullen:
Perspectives on User Satisfaction Surveys. - Peter Hernon, Danuta A. Nitecki:
Service Quality: A Concept Not Fully Explored. - Roswitha Poll:
Performance, Processes, and Costs: Managing Service Quality with the Balanced Scorecard. - Ian Winkworth:
Innovative United Kingdom Approaches to Measuring Service Quality. - Philip James Calvert:
International Variations in Measuring Customer Expectations. - John Carlo Bertot:
Measuring Service Quality in the Networked Environment: Approaches and Considerations.
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