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ORCIDBusiness Process Management Industry Forum 2019: Vienna, Austria
- Jan vom Brocke, Jan Mendling, Michael Rosemann:
Proceedings of the Industry Forum at BPM 2019 co-located with 17th International Conference on Business Process Management (BPM 2019), Vienna, Austria, September 1-6, 2019. CEUR Workshop Proceedings 2428, CEUR-WS.org 2019
Session 1 - Invited Talks
- Thomas Kuhn, Jenny Bruhin, Tecwyn Hill:
Improved patient journeys: ERP transformation and the radical deployment of process management across 500, 000 nursing days at Hirslanden. 1-15 - Jan Marek, Kurt Blümlein, Jürgen Neubauer, Charlotte Wehking:
Ditching labor-intensive paper-based processes: process automation in a Czech insurance company. 16-24 - Joos C. A. M. Buijs, Rick F. M. Bergmans, Rachied El Hasnaoui:
Customer journey analysis at a financial services provider using self service and data hub concepts. 25-36
Session 2
- Elheme Azemi, Saimir Bala:
Exploring BPM adoption and strategic alignment of processes at Raiffeisen Bank Kosovo. 37-48 - Wasana Bandara, John C. Merideth, Angsana A. Techatassanasoontorn, Paul Mathiesen, Dan O'Neill:
Mechanisms for creating successful BPM governance: insights from Commonwealth Bank of Australia. 49-60 - Marcus Dees, Massimiliano de Leoni, Wil M. P. van der Aalst, Hajo A. Reijers:
What if process predictions are not followed by good recommendations? 61-72 - Angelo Corallo, Mariangela Lazoi, Manuela Marra, Lorenzo Quarta, Aurora Rimini, Cesare Liaci:
A processes reference framework for creative and cultural industries. 73-84 - Klaus Cee, Iris Bruns, Andreas Schachermeier, Lena Franziska Kaiser:
The adoption of globally unified process standards via a multilingual management system - the case of Marabu, a worldwide manufacturer of printing inks and creative colours of the highest quality. 85-93
Session 3
- Seyed Amir Bolboli, Ludger Hasenauer, Cristina Cabanillas:
BPM adoption at Bilfinger. 94-105 - Jürgen Mangler, Florian Pauker, Stefanie Rinderle-Ma, Matthias Ehrendorfer:
centurio.work - Industry 4.0 integration assessment and evolution. 106-117 - Stefan Schönig, Andreas Ermer, Michael Market, Stefan Jablonski:
Sensor-enabled wearable process support in corrugation industry. 118-129 - Fabian Ludacka, Jean Duell, Philipp Waibel:
Global accounting with the workflow management system TIM at Deutsche Bahn Group. 130-141 - Antonio Manuel Gutiérrez-Fernández, Freddie Van Rijswijk, Christoph Ruhsam, Ivan Kofrak, Klaus Kogler, Anna Shadrina, Gerhard Zucker:
Applying adaptive case management to enable energy efficiency performance tracking in building construction projects. 142-153
Session 4
- Imesha Denagama Vitharanage, Denise Toman, Wasana Bandara, Rehan Syed:
Process improvement benefits realization: insights from an Australian university. 154-165 - Álvaro Valencia-Parra, Belén Ramos-Gutiérrez, Angel Jesus Varela-Vaca, María Teresa Gómez-López, Antonio Garcia Bernal:
Enabling process mining in aircraft manufactures: extracting event logs and discovering processes from complex data. 166-177 - Karlijn F. Canjels, Maike S. V. Imkamp, Tim A. E. J. Boymans, Rob J. B. Vanwersch:
Unraveling and improving the interorganizational arthrosis care process at Maastricht UMC+: an illustration of an innovative, combined application of data and process mining. 178-189 - Andreas Metzger, Johannes Franke, Thomas Jansen:
Data-driven deep learning for proactive terminal process management. 190-201
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