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Publication search results
found 21 matches
- 2008
- Gaurav K. Agrawal, Daniel Berg:
Role and impact of 'technology' in the service development process: a research study. Int. J. Serv. Technol. Manag. 9(2): 103-121 (2008) - Heidi Wiig Aslesen, Arne Isaksen, Lasse Sigbjorn Stambol:
Knowledge-Intensive Business Service as innovation agent through client interaction and labour mobility. Int. J. Serv. Technol. Manag. 9(2): 138-153 (2008) - John R. Bryson, Peter W. Daniels:
Skills, expertise and innovation in the developing knowledge economy: the case of business and professional services. Int. J. Serv. Technol. Manag. 9(3/4): 249-267 (2008) - Chris Diamond:
Telework management and work practices: the case of an Australian telecentre. Int. J. Serv. Technol. Manag. 9(2): 93-102 (2008) - Faridah Djellal, Faiz Gallouj:
A model for analysing the innovation dynamic in services: the case of 'assembled' services. Int. J. Serv. Technol. Manag. 9(3/4): 285-304 (2008) - Lars Fuglsang:
Capturing the benefits of open innovation in public innovation: a case study. Int. J. Serv. Technol. Manag. 9(3/4): 234-248 (2008) - Jorge Gallego, Luis Rubalcaba:
Shaping R&D and services innovation in Europe. Int. J. Serv. Technol. Manag. 9(3/4): 199-217 (2008) - Camal Gallouj:
Innovation in large-scale retailing: towards a revisited approach to its organising principles and trajectories. Int. J. Serv. Technol. Manag. 9(3/4): 305-319 (2008) - Chandandeep Singh Grewal, Kuldeep Kumar Sareen, Sumit Gill:
A multicriteria logistics-outsourcing decision making using the analytic hierarchy process. Int. J. Serv. Technol. Manag. 9(1): 1-13 (2008) - Pim den Hertog, Luis Rubalcaba, Jeroen Segers:
Is there a rationale for services R&D and innovation policies? Int. J. Serv. Technol. Manag. 9(3/4): 334-354 (2008) - Christiane Hipp:
Service peculiarities and the specific role of technology in service innovation management. Int. J. Serv. Technol. Manag. 9(2): 154-173 (2008) - Chandra Sen Mazumdar, N. R. Srinivasa Raghavan:
Server-switching policy for call routing in a multiskill inbound call centre. Int. J. Serv. Technol. Manag. 9(1): 14-32 (2008) - Emanuel Melachrinoudis, Hokey Min:
The hybrid queuing and bi-objective integer programming model for scheduling frontline employees in a retail organisation. Int. J. Serv. Technol. Manag. 9(1): 33-50 (2008) - Hokey Min, Chang Seong Ko, Hyun-Jeung Ko:
Managing product returns in customer-centric e-tail environments. Int. J. Serv. Technol. Manag. 9(1): 51-70 (2008) - Hokey Min, Vincent Yu:
Reengineering call centre operations using simulation. Int. J. Serv. Technol. Manag. 9(1): 71-78 (2008) - Abdulkader A. Murad:
Creating a GIS application for defining retail catchment area at Jeddah City. Int. J. Serv. Technol. Manag. 9(1): 79-92 (2008) - Marc Opitz:
When innovating services, are 12 Ps enough? Towards a design oriented framework. Int. J. Serv. Technol. Manag. 9(3/4): 320-333 (2008) - Seliina Paallysaho, Jari Kuusisto:
Intellectual property protection as a key driver of service innovation: an analysis of innovative KIBS businesses in Finland and the UK. Int. J. Serv. Technol. Manag. 9(3/4): 268-284 (2008) - Sukhvir Singh Panesar, Tore Markeset, Rajesh Kumar:
Industrial service innovation growth and barriers. Int. J. Serv. Technol. Manag. 9(2): 174-193 (2008) - Jon Sundbo:
Customer-based innovation of knowledge e-services: the importance of after-innovation. Int. J. Serv. Technol. Manag. 9(3/4): 218-233 (2008) - Youlong Zhuang, Charles Franz:
Types of electronic commerce adoption in banks: an exploratory study. Int. J. Serv. Technol. Manag. 9(2): 122-137 (2008)
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