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@article{DBLP:journals/tpc/AnandarajanZDA10,
  author       = {Murugan Anandarajan and
                  Maliha Zaman and
                  Qizhi Dai and
                  Bay Arinze},
  title        = {Generation {Y} Adoption of Instant Messaging: An Examination of the
                  Impact of Social Usefulness and Media Richness on Use Richness},
  journal      = {{IEEE} Trans. Prof. Commun.},
  volume       = {53},
  number       = {2},
  pages        = {132--143},
  year         = {2010},
  url          = {https://doi.org/10.1109/TPC.2010.2046082},
  doi          = {10.1109/TPC.2010.2046082},
  timestamp    = {Thu, 20 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tpc/AnandarajanZDA10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/tpc/BaehrA10,
  author       = {Craig Baehr and
                  Konstanze Alex{-}Brown},
  title        = {Assessing the Value of Corporate Blogs: {A} Social Capital Perspective},
  journal      = {{IEEE} Trans. Prof. Commun.},
  volume       = {53},
  number       = {4},
  pages        = {358--369},
  year         = {2010},
  url          = {https://doi.org/10.1109/TPC.2010.2077491},
  doi          = {10.1109/TPC.2010.2077491},
  timestamp    = {Thu, 20 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tpc/BaehrA10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/tpc/BjornN10,
  author       = {Pernille Bj{\o}rn and
                  Ojelanki K. Ngwenyama},
  title        = {Technology Alignment: {A} New Area in Virtual Team Research},
  journal      = {{IEEE} Trans. Prof. Commun.},
  volume       = {53},
  number       = {4},
  pages        = {382--400},
  year         = {2010},
  url          = {https://doi.org/10.1109/TPC.2009.2034926},
  doi          = {10.1109/TPC.2009.2034926},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tpc/BjornN10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/tpc/Boettger10,
  author       = {Ryan K. Boettger},
  title        = {Rubric Use in Technical Communication: Exploring the Process of Creating
                  Valid and Reliable Assessment Tools},
  journal      = {{IEEE} Trans. Prof. Commun.},
  volume       = {53},
  number       = {1},
  pages        = {4--17},
  year         = {2010},
  url          = {https://doi.org/10.1109/TPC.2009.2038733},
  doi          = {10.1109/TPC.2009.2038733},
  timestamp    = {Thu, 20 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tpc/Boettger10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/tpc/BoettgerP10,
  author       = {Ryan K. Boettger and
                  Laura A. Palmer},
  title        = {Quantitative Content Analysis: Its Use in Technical Communication},
  journal      = {{IEEE} Trans. Prof. Commun.},
  volume       = {53},
  number       = {4},
  pages        = {346--357},
  year         = {2010},
  url          = {https://doi.org/10.1109/TPC.2010.2077450},
  doi          = {10.1109/TPC.2010.2077450},
  timestamp    = {Thu, 20 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tpc/BoettgerP10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/tpc/Brewer10,
  author       = {Pamela Estes Brewer},
  title        = {Miscommunication in International Virtual Workplaces: {A} Report on
                  a Multicase Study},
  journal      = {{IEEE} Trans. Prof. Commun.},
  volume       = {53},
  number       = {4},
  pages        = {329--345},
  year         = {2010},
  url          = {https://doi.org/10.1109/TPC.2010.2077430},
  doi          = {10.1109/TPC.2010.2077430},
  timestamp    = {Thu, 20 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tpc/Brewer10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/tpc/Cooke10,
  author       = {Lynne Cooke},
  title        = {Assessing Concurrent Think-Aloud Protocol as a Usability Test Method:
                  {A} Technical Communication Approach},
  journal      = {{IEEE} Trans. Prof. Commun.},
  volume       = {53},
  number       = {3},
  pages        = {202--215},
  year         = {2010},
  url          = {https://doi.org/10.1109/TPC.2010.2052859},
  doi          = {10.1109/TPC.2010.2052859},
  timestamp    = {Thu, 20 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tpc/Cooke10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/tpc/CroteauDM10,
  author       = {Anne{-}Marie Croteau and
                  Linda Dyer and
                  Marco Miguel},
  title        = {Employee Reactions to Paper and Electronic Surveys: An Experimental
                  Comparison},
  journal      = {{IEEE} Trans. Prof. Commun.},
  volume       = {53},
  number       = {3},
  pages        = {249--259},
  year         = {2010},
  url          = {https://doi.org/10.1109/TPC.2010.2052852},
  doi          = {10.1109/TPC.2010.2052852},
  timestamp    = {Thu, 20 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tpc/CroteauDM10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/tpc/Davis10,
  author       = {Marj T. Davis},
  title        = {Assessing Technical Communication within Engineering Contexts \emph{Tutorial}},
  journal      = {{IEEE} Trans. Prof. Commun.},
  volume       = {53},
  number       = {1},
  pages        = {33--45},
  year         = {2010},
  url          = {https://doi.org/10.1109/TPC.2009.2038736},
  doi          = {10.1109/TPC.2009.2038736},
  timestamp    = {Thu, 20 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tpc/Davis10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/tpc/DowneySM10,
  author       = {Ryan Downey and
                  Masa Suzuki and
                  Alistair Van Moere},
  title        = {High-Stakes English-Language Assessments for Aviation Professionals:
                  Supporting the Use of a Fully Automated Test of Spoken-Language Proficiency},
  journal      = {{IEEE} Trans. Prof. Commun.},
  volume       = {53},
  number       = {1},
  pages        = {18--32},
  year         = {2010},
  url          = {https://doi.org/10.1109/TPC.2009.2038734},
  doi          = {10.1109/TPC.2009.2038734},
  timestamp    = {Sun, 06 Oct 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tpc/DowneySM10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/tpc/Dysart-GalePR10,
  author       = {Deborah Dysart{-}Gale and
                  Kristina Pitula and
                  Thiruvengadam Radhakrishnan},
  title        = {Improving Professional Writing for Lay Practitioners: {A} Rhetorical
                  Approach},
  journal      = {{IEEE} Trans. Prof. Commun.},
  volume       = {53},
  number       = {3},
  pages        = {293--303},
  year         = {2010},
  url          = {https://doi.org/10.1109/TPC.2010.2052845},
  doi          = {10.1109/TPC.2010.2052845},
  timestamp    = {Thu, 20 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tpc/Dysart-GalePR10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/tpc/FlammiaCS10,
  author       = {Madelyn Flammia and
                  Yvonne Cleary and
                  Darina M. Slattery},
  title        = {Leadership Roles, Socioemotional Communication Strategies, and Technology
                  Use of Irish and {US} Students in Virtual Teams},
  journal      = {{IEEE} Trans. Prof. Commun.},
  volume       = {53},
  number       = {2},
  pages        = {89--101},
  year         = {2010},
  url          = {https://doi.org/10.1109/TPC.2010.2046088},
  doi          = {10.1109/TPC.2010.2046088},
  timestamp    = {Thu, 20 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tpc/FlammiaCS10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/tpc/JeffersJ10,
  author       = {Patrick I. Jeffers and
                  Rhoda C. Joseph},
  title        = {Information Technology Resources and Customer-Service Process Coordination
                  in Third-Party Logistics},
  journal      = {{IEEE} Trans. Prof. Commun.},
  volume       = {53},
  number       = {1},
  pages        = {69--83},
  year         = {2010},
  url          = {https://doi.org/10.1109/TPC.2009.2038739},
  doi          = {10.1109/TPC.2009.2038739},
  timestamp    = {Thu, 20 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tpc/JeffersJ10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/tpc/Johansen10,
  author       = {Jane Johansen},
  title        = {Structuring a Corporate Request: An International Website Critique
                  Suited to the Net Generation},
  journal      = {{IEEE} Trans. Prof. Commun.},
  volume       = {53},
  number       = {3},
  pages        = {304--316},
  year         = {2010},
  url          = {https://doi.org/10.1109/TPC.2010.2052849},
  doi          = {10.1109/TPC.2010.2052849},
  timestamp    = {Thu, 20 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tpc/Johansen10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/tpc/KaseZCR10,
  author       = {Sue E. Kase and
                  Yang Zhang and
                  John M. Carroll and
                  Mary Beth Rosson},
  title        = {Synthesizing {IT} Case Studies of Nonprofits Using a Multiple-Level
                  Patterns-Based Framework},
  journal      = {{IEEE} Trans. Prof. Commun.},
  volume       = {53},
  number       = {3},
  pages        = {216--232},
  year         = {2010},
  url          = {https://doi.org/10.1109/TPC.2010.2052858},
  doi          = {10.1109/TPC.2010.2052858},
  timestamp    = {Wed, 29 Mar 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tpc/KaseZCR10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/tpc/KnievelHB10,
  author       = {Michael Knievel and
                  April Heaney and
                  Meg Van Baalen{-}Wood},
  title        = {Breaking the Rules: Teaching Grammar "Wrong" for the Right Results
                  in Technical Communication Consulting for Engineers},
  journal      = {{IEEE} Trans. Prof. Commun.},
  volume       = {53},
  number       = {1},
  pages        = {58--68},
  year         = {2010},
  url          = {https://doi.org/10.1109/TPC.2009.2038738},
  doi          = {10.1109/TPC.2009.2038738},
  timestamp    = {Thu, 20 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tpc/KnievelHB10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/tpc/Lofstrom10,
  author       = {Joyce Lofstrom},
  title        = {A Collaborative Approach for Media Training between Technical Communication
                  and Public Relations \emph{Tutorial}},
  journal      = {{IEEE} Trans. Prof. Commun.},
  volume       = {53},
  number       = {2},
  pages        = {164--173},
  year         = {2010},
  url          = {https://doi.org/10.1109/TPC.2010.2046091},
  doi          = {10.1109/TPC.2010.2046091},
  timestamp    = {Thu, 20 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tpc/Lofstrom10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/tpc/McNairPD10,
  author       = {Lisa D. McNair and
                  Marie C. Paretti and
                  Marcia Davitt},
  title        = {Towards a Pedagogy of Relational Space and Trust: Analyzing Distributed
                  Collaboration Using Discourse and Speech Act Analysis},
  journal      = {{IEEE} Trans. Prof. Commun.},
  volume       = {53},
  number       = {3},
  pages        = {233--248},
  year         = {2010},
  url          = {https://doi.org/10.1109/TPC.2010.2052857},
  doi          = {10.1109/TPC.2010.2052857},
  timestamp    = {Thu, 20 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tpc/McNairPD10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/tpc/MoustenMVH10,
  author       = {Birthe Mousten and
                  Bruce Maylath and
                  Sonia Vandepitte and
                  John Humbley},
  title        = {Learning Localization through Trans-Atlantic Collaboration: Bridging
                  the Gap},
  journal      = {{IEEE} Trans. Prof. Commun.},
  volume       = {53},
  number       = {4},
  pages        = {401--411},
  year         = {2010},
  url          = {https://doi.org/10.1109/TPC.2010.2077481},
  doi          = {10.1109/TPC.2010.2077481},
  timestamp    = {Thu, 20 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tpc/MoustenMVH10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/tpc/NorbackLK10,
  author       = {Judith Shaul Norback and
                  Elke M. Leeds and
                  Ketki Kulkarni},
  title        = {Integrating an Executive Panel on Communication info an Engineering
                  Curriculum},
  journal      = {{IEEE} Trans. Prof. Commun.},
  volume       = {53},
  number       = {4},
  pages        = {412--422},
  year         = {2010},
  url          = {https://doi.org/10.1109/TPC.2010.2077413},
  doi          = {10.1109/TPC.2010.2077413},
  timestamp    = {Thu, 20 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tpc/NorbackLK10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/tpc/Redish10,
  author       = {Janice (Ginny) Redish},
  title        = {Technical Communication and Usability: Intertwined Strands and Mutual
                  Influences},
  journal      = {{IEEE} Trans. Prof. Commun.},
  volume       = {53},
  number       = {3},
  pages        = {191--201},
  year         = {2010},
  url          = {https://doi.org/10.1109/TPC.2010.2052861},
  doi          = {10.1109/TPC.2010.2052861},
  timestamp    = {Thu, 20 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tpc/Redish10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/tpc/Rife10,
  author       = {Martine Courant Rife},
  title        = {Ethos, Pathos, Logos, Kairos: Using a Rhetorical Heuristic to Mediate
                  Digital-Survey Recruitment Strategies},
  journal      = {{IEEE} Trans. Prof. Commun.},
  volume       = {53},
  number       = {3},
  pages        = {260--277},
  year         = {2010},
  url          = {https://doi.org/10.1109/TPC.2010.2052856},
  doi          = {10.1109/TPC.2010.2052856},
  timestamp    = {Thu, 20 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tpc/Rife10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/tpc/Schaefer10,
  author       = {Kelly A. Schaefer},
  title        = {Response-to-Complaint Letter as a Rhetorical Genre},
  journal      = {{IEEE} Trans. Prof. Commun.},
  volume       = {53},
  number       = {2},
  pages        = {158--163},
  year         = {2010},
  url          = {https://doi.org/10.1109/TPC.2010.2046089},
  doi          = {10.1109/TPC.2010.2046089},
  timestamp    = {Thu, 20 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tpc/Schaefer10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/tpc/ScottS10,
  author       = {Christopher Scott and
                  Saonee Sarker},
  title        = {Examining the Role of the Communication Channel Interface and Recipient
                  Characteristics on Knowledge Internalization: {A} Pragmatist View},
  journal      = {{IEEE} Trans. Prof. Commun.},
  volume       = {53},
  number       = {2},
  pages        = {116--131},
  year         = {2010},
  url          = {https://doi.org/10.1109/TPC.2010.2046085},
  doi          = {10.1109/TPC.2010.2046085},
  timestamp    = {Thu, 20 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tpc/ScottS10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/tpc/SiauEN10,
  author       = {Keng Siau and
                  John Erickson and
                  Fiona Fui{-}Hoon Nah},
  title        = {Effects of National Culture on Types of Knowledge Sharing in Virtual
                  Communities},
  journal      = {{IEEE} Trans. Prof. Commun.},
  volume       = {53},
  number       = {3},
  pages        = {278--292},
  year         = {2010},
  url          = {https://doi.org/10.1109/TPC.2010.2052842},
  doi          = {10.1109/TPC.2010.2052842},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tpc/SiauEN10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/tpc/StillM10,
  author       = {Brian Still and
                  John Morris},
  title        = {The Blank-Page Technique: Reinvigorating Paper Prototyping in Usability
                  Testing},
  journal      = {{IEEE} Trans. Prof. Commun.},
  volume       = {53},
  number       = {2},
  pages        = {144--157},
  year         = {2010},
  url          = {https://doi.org/10.1109/TPC.2010.2046100},
  doi          = {10.1109/TPC.2010.2046100},
  timestamp    = {Thu, 20 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tpc/StillM10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/tpc/Williams10,
  author       = {Julia M. Williams},
  title        = {Evaluating What Students Know: Using the RosE Portfolio System for
                  Institutional and Program Outcomes Assessment \emph{Tutorial}},
  journal      = {{IEEE} Trans. Prof. Commun.},
  volume       = {53},
  number       = {1},
  pages        = {46--57},
  year         = {2010},
  url          = {https://doi.org/10.1109/TPC.2009.2038737},
  doi          = {10.1109/TPC.2009.2038737},
  timestamp    = {Thu, 20 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tpc/Williams10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/tpc/XuZZ10,
  author       = {Yunjie Calvin Xu and
                  Cheng Zhang and
                  Cheng Zhang},
  title        = {Information Seeking in an Information Systems Project Team},
  journal      = {{IEEE} Trans. Prof. Commun.},
  volume       = {53},
  number       = {4},
  pages        = {370--381},
  year         = {2010},
  url          = {https://doi.org/10.1109/TPC.2010.2044620},
  doi          = {10.1109/TPC.2010.2044620},
  timestamp    = {Thu, 20 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tpc/XuZZ10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/tpc/Yu10,
  author       = {Han Yu},
  title        = {Developing Technical Communication Education for Chinese Industry
                  Professionals: Preliminary Findings and Suggestions},
  journal      = {{IEEE} Trans. Prof. Commun.},
  volume       = {53},
  number       = {2},
  pages        = {102--115},
  year         = {2010},
  url          = {https://doi.org/10.1109/TPC.2010.2046087},
  doi          = {10.1109/TPC.2010.2046087},
  timestamp    = {Thu, 20 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tpc/Yu10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

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