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export results for "toc:db/journals/ijss/ijss8.bht:"
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@article{DBLP:journals/ijss/AshtonEP13,
author = {Triss Ashton and
Nicholas E. Evangelopoulos and
Victor R. Prybutok},
title = {Exponentially weighted moving average control charts for monitoring
customer service quality comments},
journal = {Int. J. Serv. Stand.},
volume = {8},
number = {3},
pages = {230--246},
year = {2013},
url = {https://doi.org/10.1504/IJSS.2013.057237},
doi = {10.1504/IJSS.2013.057237},
timestamp = {Thu, 14 Oct 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/AshtonEP13.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/Bai13,
author = {Shuming Bai},
title = {Developing an energy-finance course with critical content: an integrated
and {SLO} process-driven approach},
journal = {Int. J. Serv. Stand.},
volume = {8},
number = {4},
pages = {368--386},
year = {2013},
url = {https://doi.org/10.1504/IJSS.2013.058230},
doi = {10.1504/IJSS.2013.058230},
timestamp = {Thu, 24 Sep 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/Bai13.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/ChongCS13,
author = {Philip S. Chong and
Ming Chen and
Xuemei Su},
title = {Identifying team behavioural mindset to improve consensus decision},
journal = {Int. J. Serv. Stand.},
volume = {8},
number = {3},
pages = {278--294},
year = {2013},
url = {https://doi.org/10.1504/IJSS.2013.057244},
doi = {10.1504/IJSS.2013.057244},
timestamp = {Thu, 24 Sep 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/ChongCS13.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/DuncanWL13,
author = {Jonathon Duncan and
June Wei and
Manlu Liu},
title = {Strategic and tactical electronic business solutions in pharmacies
and drug stores},
journal = {Int. J. Serv. Stand.},
volume = {8},
number = {3},
pages = {193--213},
year = {2013},
url = {https://doi.org/10.1504/IJSS.2013.057233},
doi = {10.1504/IJSS.2013.057233},
timestamp = {Thu, 24 Sep 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/DuncanWL13.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/Essounga-NjanLDM13,
author = {Yvette Essounga{-}Njan and
Helisse Levine and
Ning Ding and
Samuel Mercier},
title = {Leadership and spirituality in business and public administration:
a cross-cultural empirical study comparing the {USA} and France},
journal = {Int. J. Serv. Stand.},
volume = {8},
number = {4},
pages = {295--314},
year = {2013},
url = {https://doi.org/10.1504/IJSS.2013.058220},
doi = {10.1504/IJSS.2013.058220},
timestamp = {Mon, 26 Oct 2020 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/ijss/Essounga-NjanLDM13.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/Huang13,
author = {Wei{-}Min Huang},
title = {An empirical study of the intentions of physicians in adopting electronic
medical records in rural areas of Taiwan},
journal = {Int. J. Serv. Stand.},
volume = {8},
number = {3},
pages = {264--277},
year = {2013},
url = {https://doi.org/10.1504/IJSS.2013.057243},
doi = {10.1504/IJSS.2013.057243},
timestamp = {Thu, 24 Sep 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/Huang13.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/LiuO13,
author = {Chunhui Liu and
Grace O'Farrell},
title = {The impact of {XBRL} on forecast accuracy across nations},
journal = {Int. J. Serv. Stand.},
volume = {8},
number = {3},
pages = {247--263},
year = {2013},
url = {https://doi.org/10.1504/IJSS.2013.057238},
doi = {10.1504/IJSS.2013.057238},
timestamp = {Thu, 24 Sep 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/LiuO13.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/OrtizLQ13,
author = {Daniel A. Cernas Ortiz and
Wai Kwan Lau and
Hong Qin},
title = {Quantitative analysis of impacts of employee engagement on continuance
and normative commitment},
journal = {Int. J. Serv. Stand.},
volume = {8},
number = {4},
pages = {315--331},
year = {2013},
url = {https://doi.org/10.1504/IJSS.2013.058227},
doi = {10.1504/IJSS.2013.058227},
timestamp = {Tue, 27 Feb 2024 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/ijss/OrtizLQ13.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/RaoP13,
author = {Mohan Rao and
Kongkiti Phusavat},
title = {Evaluating the performance of a wastewater plant using the {APC} model},
journal = {Int. J. Serv. Stand.},
volume = {8},
number = {4},
pages = {347--367},
year = {2013},
url = {https://doi.org/10.1504/IJSS.2013.058229},
doi = {10.1504/IJSS.2013.058229},
timestamp = {Thu, 24 Sep 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/RaoP13.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/Wang13,
author = {Bin Wang},
title = {A comparison of consumer reviews on the sales of experience and search
goods},
journal = {Int. J. Serv. Stand.},
volume = {8},
number = {4},
pages = {332--346},
year = {2013},
url = {https://doi.org/10.1504/IJSS.2013.058228},
doi = {10.1504/IJSS.2013.058228},
timestamp = {Fri, 09 Apr 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/Wang13.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/WangKS13,
author = {Ying Wang and
Kai S. Koong and
Jun Sun},
title = {E-learning tools for andragogy: a scale model of technology-based
active learning},
journal = {Int. J. Serv. Stand.},
volume = {8},
number = {3},
pages = {214--229},
year = {2013},
url = {https://doi.org/10.1504/IJSS.2013.057234},
doi = {10.1504/IJSS.2013.057234},
timestamp = {Thu, 24 Sep 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/WangKS13.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/AsamoahA12,
author = {David Asamoah and
Jonathan Annan},
title = {Analysis of Ghana's cocoa value chain towards services and standards
for stakeholders},
journal = {Int. J. Serv. Stand.},
volume = {8},
number = {2},
pages = {116--132},
year = {2012},
url = {https://doi.org/10.1504/IJSS.2012.049423},
doi = {10.1504/IJSS.2012.049423},
timestamp = {Thu, 24 Sep 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/AsamoahA12.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/Bai12,
author = {Shuming Bai},
title = {Salary trends of selected occupations in the financial sectors: 2003-2011},
journal = {Int. J. Serv. Stand.},
volume = {8},
number = {2},
pages = {93--115},
year = {2012},
url = {https://doi.org/10.1504/IJSS.2012.049422},
doi = {10.1504/IJSS.2012.049422},
timestamp = {Thu, 24 Sep 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/Bai12.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/DingE12,
author = {Ning Ding and
Yvette Essounga{-}Njan},
title = {The impact of higher interest spread on the performance of banks in
China},
journal = {Int. J. Serv. Stand.},
volume = {8},
number = {2},
pages = {174--192},
year = {2012},
url = {https://doi.org/10.1504/IJSS.2012.049426},
doi = {10.1504/IJSS.2012.049426},
timestamp = {Thu, 24 Sep 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/DingE12.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/HanP12,
author = {Bo Han and
Victor R. Prybutok},
title = {Effects of human agent service quality in an instant messaging decision
support system on the customer's trust building},
journal = {Int. J. Serv. Stand.},
volume = {8},
number = {1},
pages = {74--91},
year = {2012},
url = {https://doi.org/10.1504/IJSS.2012.048440},
doi = {10.1504/IJSS.2012.048440},
timestamp = {Thu, 24 Sep 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/HanP12.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/Johnk12,
author = {David W. Johnk},
title = {Prosper.com: can lenders really expect high returns?},
journal = {Int. J. Serv. Stand.},
volume = {8},
number = {2},
pages = {133--156},
year = {2012},
url = {https://doi.org/10.1504/IJSS.2012.049424},
doi = {10.1504/IJSS.2012.049424},
timestamp = {Thu, 24 Sep 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/Johnk12.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/MendozaR12,
author = {Rub{\'{e}}n A. Mendoza and
T. Ravichandran},
title = {Organisational assimilation of vertical standards: exploring the interplay
of technology destiny, firm-level factors and network effects},
journal = {Int. J. Serv. Stand.},
volume = {8},
number = {1},
pages = {1--23},
year = {2012},
url = {https://doi.org/10.1504/IJSS.2012.048436},
doi = {10.1504/IJSS.2012.048436},
timestamp = {Sat, 30 Sep 2023 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/MendozaR12.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/NakataniC12,
author = {Kazuo Nakatani and
Ta{-}Tao Chuang},
title = {Global data synchronisation: deployment and implementation issues
of a global standard-based information system},
journal = {Int. J. Serv. Stand.},
volume = {8},
number = {2},
pages = {157--173},
year = {2012},
url = {https://doi.org/10.1504/IJSS.2012.049425},
doi = {10.1504/IJSS.2012.049425},
timestamp = {Thu, 24 Sep 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/NakataniC12.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/SinghR12,
author = {Gurmeet Singh and
Narendra K. Rustagi},
title = {{ISO} 9000: is it panacea for small businesses in developing countries?},
journal = {Int. J. Serv. Stand.},
volume = {8},
number = {1},
pages = {58--73},
year = {2012},
url = {https://doi.org/10.1504/IJSS.2012.048439},
doi = {10.1504/IJSS.2012.048439},
timestamp = {Mon, 26 Oct 2020 00:00:00 +0100},
biburl = {https://dblp.org/rec/journals/ijss/SinghR12.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/WongKT12,
author = {Jolly Chun{-}kau Wong and
Paul Kwok and
Philip M. Tsang},
title = {A new win-win-win business service model for the Hong Kong police
force},
journal = {Int. J. Serv. Stand.},
volume = {8},
number = {1},
pages = {24--44},
year = {2012},
url = {https://doi.org/10.1504/IJSS.2012.048437},
doi = {10.1504/IJSS.2012.048437},
timestamp = {Thu, 24 Sep 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/WongKT12.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/XiaLZW12,
author = {Ruixia Xia and
Tao Liang and
Yali Zhang and
Sibin Wu},
title = {Is global competitive index a good standard to measure economic growth?
{A} suggestion for improvement},
journal = {Int. J. Serv. Stand.},
volume = {8},
number = {1},
pages = {45--57},
year = {2012},
url = {https://doi.org/10.1504/IJSS.2012.048438},
doi = {10.1504/IJSS.2012.048438},
timestamp = {Thu, 24 Sep 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/XiaLZW12.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
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