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@article{DBLP:journals/ijss/Bai09, author = {Shuming Bai}, title = {Measuring financial integration in the {BRIC} nations}, journal = {Int. J. Serv. Stand.}, volume = {5}, number = {3}, pages = {257--275}, year = {2009}, url = {https://doi.org/10.1504/IJSS.2009.028676}, doi = {10.1504/IJSS.2009.028676}, timestamp = {Thu, 24 Sep 2020 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/ijss/Bai09.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/ijss/ChenLK09, author = {Xiaoying Chen and Ping Lin and Kai S. Koong}, title = {Detecting earnings management based on the quality of total accruals}, journal = {Int. J. Serv. Stand.}, volume = {5}, number = {3}, pages = {214--235}, year = {2009}, url = {https://doi.org/10.1504/IJSS.2009.028674}, doi = {10.1504/IJSS.2009.028674}, timestamp = {Thu, 24 Sep 2020 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/ijss/ChenLK09.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/ijss/DeVries09, author = {Peter D. DeVries}, title = {Airline passenger information systems and process improvements}, journal = {Int. J. Serv. Stand.}, volume = {5}, number = {1}, pages = {42--50}, year = {2009}, url = {https://doi.org/10.1504/IJSS.2009.021665}, doi = {10.1504/IJSS.2009.021665}, timestamp = {Thu, 24 Sep 2020 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/ijss/DeVries09.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/ijss/FlavianGO09, author = {Carlos Flavi{\'{a}}n and Raquel Gurrea and Carlos Or{\'{u}}s}, title = {A heuristic evaluation of websites design for achieving the web success}, journal = {Int. J. Serv. Stand.}, volume = {5}, number = {1}, pages = {17--41}, year = {2009}, url = {https://doi.org/10.1504/IJSS.2009.021664}, doi = {10.1504/IJSS.2009.021664}, timestamp = {Sat, 11 Mar 2023 00:00:00 +0100}, biburl = {https://dblp.org/rec/journals/ijss/FlavianGO09.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/ijss/FokZH09, author = {Lillian Y. Fok and Susan M. L. Zee and Sandra J. Hartman}, title = {Relationships among factors related to employee perceptions of the green movement in organisations}, journal = {Int. J. Serv. Stand.}, volume = {5}, number = {4}, pages = {316--332}, year = {2009}, url = {https://doi.org/10.1504/IJSS.2009.032175}, doi = {10.1504/IJSS.2009.032175}, timestamp = {Thu, 24 Sep 2020 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/ijss/FokZH09.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/ijss/Hughes09, author = {Jerald Hughes}, title = {Emergent quality standards for digital entertainment experience goods: the case of consumer audio}, journal = {Int. J. Serv. Stand.}, volume = {5}, number = {4}, pages = {333--353}, year = {2009}, url = {https://doi.org/10.1504/IJSS.2009.032176}, doi = {10.1504/IJSS.2009.032176}, timestamp = {Thu, 24 Sep 2020 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/ijss/Hughes09.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/ijss/JuntunenJ09, author = {Jouni Juntunen and Jari Juga}, title = {Controlling the bullwhip with transport capacity constraints}, journal = {Int. J. Serv. Stand.}, volume = {5}, number = {2}, pages = {160--171}, year = {2009}, url = {https://doi.org/10.1504/IJSS.2009.027221}, doi = {10.1504/IJSS.2009.027221}, timestamp = {Thu, 24 Sep 2020 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/ijss/JuntunenJ09.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/ijss/Martinez-VargasLT09, author = {Julian Martinez{-}Vargas and Gregorio Labatut{-}Serer and Jesus Tanguma}, title = {The application of the tax effect accounting method in large Spanish companies}, journal = {Int. J. Serv. Stand.}, volume = {5}, number = {2}, pages = {172--198}, year = {2009}, url = {https://doi.org/10.1504/IJSS.2009.027222}, doi = {10.1504/IJSS.2009.027222}, timestamp = {Thu, 24 Sep 2020 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/ijss/Martinez-VargasLT09.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/ijss/MurthyN09, author = {N. R. Vasudeva Murthy and Ravi Nath}, title = {Determinants of digital access: a global empirical analysis}, journal = {Int. J. Serv. Stand.}, volume = {5}, number = {2}, pages = {95--114}, year = {2009}, url = {https://doi.org/10.1504/IJSS.2009.027218}, doi = {10.1504/IJSS.2009.027218}, timestamp = {Thu, 24 Sep 2020 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/ijss/MurthyN09.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/ijss/PeltokorpiTKH09, author = {Antti Peltokorpi and Paulus Torkki and Vesa Kamarainen and Markku Hynynen}, title = {Improving economic efficiency of operating rooms: production planning approach}, journal = {Int. J. Serv. Stand.}, volume = {5}, number = {3}, pages = {199--213}, year = {2009}, url = {https://doi.org/10.1504/IJSS.2009.028673}, doi = {10.1504/IJSS.2009.028673}, timestamp = {Thu, 24 Sep 2020 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/ijss/PeltokorpiTKH09.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/ijss/PetersonWY09, author = {Rebecca Peterson and June Wei and Jiaqin Yang}, title = {Development of e-business standards in engineering services}, journal = {Int. J. Serv. Stand.}, volume = {5}, number = {3}, pages = {236--256}, year = {2009}, url = {https://doi.org/10.1504/IJSS.2009.028675}, doi = {10.1504/IJSS.2009.028675}, timestamp = {Thu, 24 Sep 2020 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/ijss/PetersonWY09.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/ijss/PhusavatA09, author = {Kongkiti Phusavat and Pornthep Anussornnitisarn}, title = {One-stop services concept for the public sector: successes and roadblocks}, journal = {Int. J. Serv. Stand.}, volume = {5}, number = {1}, pages = {67--80}, year = {2009}, url = {https://doi.org/10.1504/IJSS.2009.021667}, doi = {10.1504/IJSS.2009.021667}, timestamp = {Thu, 24 Sep 2020 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/ijss/PhusavatA09.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/ijss/PoonYL09, author = {Wai{-}Ching Poon and Gun{-}Fie D. Yong and Woon{-}Har P. Lam}, title = {An insight into the attributes influencing the acceptance of internet banking: the consumers' perspective}, journal = {Int. J. Serv. Stand.}, volume = {5}, number = {1}, pages = {81--94}, year = {2009}, url = {https://doi.org/10.1504/IJSS.2009.021668}, doi = {10.1504/IJSS.2009.021668}, timestamp = {Thu, 24 Sep 2020 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/ijss/PoonYL09.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/ijss/QinPP09, author = {Hong Qin and Victor R. Prybutok and Daniel A. Peak}, title = {Service quality in the {USA} and mainland China's fast-food restaurants}, journal = {Int. J. Serv. Stand.}, volume = {5}, number = {4}, pages = {291--315}, year = {2009}, url = {https://doi.org/10.1504/IJSS.2009.032174}, doi = {10.1504/IJSS.2009.032174}, timestamp = {Fri, 02 Feb 2024 00:00:00 +0100}, biburl = {https://dblp.org/rec/journals/ijss/QinPP09.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/ijss/SalwaniNCL09, author = {Mohamed Intan Salwani and Mohd Daud Norzaidi and Siong Choy Chong and Binshan Lin}, title = {Factors determining organisational commitment on security controls in accounting-based information systems}, journal = {Int. J. Serv. Stand.}, volume = {5}, number = {1}, pages = {51--66}, year = {2009}, url = {https://doi.org/10.1504/IJSS.2009.021666}, doi = {10.1504/IJSS.2009.021666}, timestamp = {Thu, 14 Oct 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/ijss/SalwaniNCL09.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/ijss/SinghRG09, author = {Gurmeet Singh and Mahendra Reddy and Neelesh Gounder}, title = {How demographic differences influence customer satisfaction with the public service delivery in Fiji}, journal = {Int. J. Serv. Stand.}, volume = {5}, number = {3}, pages = {276--289}, year = {2009}, url = {https://doi.org/10.1504/IJSS.2009.028677}, doi = {10.1504/IJSS.2009.028677}, timestamp = {Sat, 30 Sep 2023 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/ijss/SinghRG09.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/ijss/SongTB09, author = {Wenchao Song and Kim Hua Tan and Andrej Baranek}, title = {Effective toolbox for lean service implementation}, journal = {Int. J. Serv. Stand.}, volume = {5}, number = {1}, pages = {1--16}, year = {2009}, url = {https://doi.org/10.1504/IJSS.2009.021663}, doi = {10.1504/IJSS.2009.021663}, timestamp = {Thu, 24 Sep 2020 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/ijss/SongTB09.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/ijss/UtechtJ09, author = {Kathleen M. Utecht and Lawrence O. Jenicke}, title = {Increasing calculation consistency and reducing calculation time using Six Sigma: a case study of salary determination in an institution of higher education}, journal = {Int. J. Serv. Stand.}, volume = {5}, number = {2}, pages = {115--134}, year = {2009}, url = {https://doi.org/10.1504/IJSS.2009.027219}, doi = {10.1504/IJSS.2009.027219}, timestamp = {Thu, 24 Sep 2020 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/ijss/UtechtJ09.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/ijss/Yunis09, author = {Manal M. Yunis}, title = {A 'cloud-free' security model for cloud computing}, journal = {Int. J. Serv. Stand.}, volume = {5}, number = {4}, pages = {354--375}, year = {2009}, url = {https://doi.org/10.1504/IJSS.2009.032177}, doi = {10.1504/IJSS.2009.032177}, timestamp = {Mon, 26 Oct 2020 00:00:00 +0100}, biburl = {https://dblp.org/rec/journals/ijss/Yunis09.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/ijss/YunisK09, author = {Manal M. Yunis and Kai S. Koong}, title = {Development and assessment of {ICT} maturity and global competitiveness using a Two-Wheel causality model}, journal = {Int. J. Serv. Stand.}, volume = {5}, number = {2}, pages = {135--159}, year = {2009}, url = {https://doi.org/10.1504/IJSS.2009.027220}, doi = {10.1504/IJSS.2009.027220}, timestamp = {Mon, 26 Oct 2020 00:00:00 +0100}, biburl = {https://dblp.org/rec/journals/ijss/YunisK09.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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