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@article{DBLP:journals/ijss/AmiS07,
  author       = {Toshiki Ami and
                  Rainer Sommer},
  title        = {Comparison and evaluation of business process modelling and management
                  tools},
  journal      = {Int. J. Serv. Stand.},
  volume       = {3},
  number       = {2},
  pages        = {249--261},
  year         = {2007},
  url          = {https://doi.org/10.1504/IJSS.2007.012932},
  doi          = {10.1504/IJSS.2007.012932},
  timestamp    = {Thu, 24 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/AmiS07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/BagodiM07,
  author       = {Virupaxi Bagodi and
                  Biswajit Mahanty},
  title        = {Micro and macro analysis of service quality of two-wheeler service
                  in India: to capture the potential market},
  journal      = {Int. J. Serv. Stand.},
  volume       = {3},
  number       = {1},
  pages        = {39--63},
  year         = {2007},
  url          = {https://doi.org/10.1504/IJSS.2007.011827},
  doi          = {10.1504/IJSS.2007.011827},
  timestamp    = {Tue, 07 May 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/BagodiM07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/BarraG07,
  author       = {Roberta Ann Barra and
                  Kenneth Griggs},
  title        = {Internal controls: lessons to be learned from fire},
  journal      = {Int. J. Serv. Stand.},
  volume       = {3},
  number       = {4},
  pages        = {375--389},
  year         = {2007},
  url          = {https://doi.org/10.1504/IJSS.2007.015222},
  doi          = {10.1504/IJSS.2007.015222},
  timestamp    = {Thu, 24 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/BarraG07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/Cheng07,
  author       = {Shuenn{-}Ren Cheng},
  title        = {A study on the factors affecting stock liquidity},
  journal      = {Int. J. Serv. Stand.},
  volume       = {3},
  number       = {4},
  pages        = {453--475},
  year         = {2007},
  url          = {https://doi.org/10.1504/IJSS.2007.015227},
  doi          = {10.1504/IJSS.2007.015227},
  timestamp    = {Thu, 24 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/Cheng07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/Davidrajuh07,
  author       = {Reggie Davidrajuh},
  title        = {A service-oriented approach for developing adaptive distribution chain},
  journal      = {Int. J. Serv. Stand.},
  volume       = {3},
  number       = {1},
  pages        = {64--78},
  year         = {2007},
  url          = {https://doi.org/10.1504/IJSS.2007.011828},
  doi          = {10.1504/IJSS.2007.011828},
  timestamp    = {Thu, 24 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/Davidrajuh07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/Gottschalk07,
  author       = {Petter Gottschalk},
  title        = {How knowledge organisations work: the value shop configuration},
  journal      = {Int. J. Serv. Stand.},
  volume       = {3},
  number       = {4},
  pages        = {402--412},
  year         = {2007},
  url          = {https://doi.org/10.1504/IJSS.2007.015224},
  doi          = {10.1504/IJSS.2007.015224},
  timestamp    = {Thu, 24 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/Gottschalk07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/GreenCW07,
  author       = {Kenneth W. Green Jr. and
                  Subrata Chakrabarty and
                  Dwayne Whitten},
  title        = {Organisational culture of customer care: market orientation and service
                  quality},
  journal      = {Int. J. Serv. Stand.},
  volume       = {3},
  number       = {2},
  pages        = {137--153},
  year         = {2007},
  url          = {https://doi.org/10.1504/IJSS.2007.012925},
  doi          = {10.1504/IJSS.2007.012925},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/GreenCW07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/JagerUH07,
  author       = {Kerstin Jager and
                  Sandor Ujvari and
                  Olli{-}Pekka Hilmola},
  title        = {Operating as a third-party logistics integrator without any distribution
                  operations ownership},
  journal      = {Int. J. Serv. Stand.},
  volume       = {3},
  number       = {2},
  pages        = {154--168},
  year         = {2007},
  url          = {https://doi.org/10.1504/IJSS.2007.012926},
  doi          = {10.1504/IJSS.2007.012926},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/JagerUH07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/KribelB07,
  author       = {Zvonko Kribel and
                  Stefan Bojnec},
  title        = {Internet and e-commerce service adoption by the Slovenian travel agencies:
                  a comparative view},
  journal      = {Int. J. Serv. Stand.},
  volume       = {3},
  number       = {3},
  pages        = {277--288},
  year         = {2007},
  url          = {https://doi.org/10.1504/IJSS.2007.013749},
  doi          = {10.1504/IJSS.2007.013749},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/KribelB07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/LandryP07,
  author       = {Brett J. L. Landry and
                  Dinah M. Payne},
  title        = {{P2P} file sharing and the law: a brief survey of legislation and
                  jurisprudence},
  journal      = {Int. J. Serv. Stand.},
  volume       = {3},
  number       = {2},
  pages        = {169--187},
  year         = {2007},
  url          = {https://doi.org/10.1504/IJSS.2007.012927},
  doi          = {10.1504/IJSS.2007.012927},
  timestamp    = {Thu, 24 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/LandryP07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/LeeC07,
  author       = {Ming{-}Chang Lee and
                  To Chang},
  title        = {Applying {ISO} 17799: 2005 in information security management},
  journal      = {Int. J. Serv. Stand.},
  volume       = {3},
  number       = {3},
  pages        = {352--373},
  year         = {2007},
  url          = {https://doi.org/10.1504/IJSS.2007.013754},
  doi          = {10.1504/IJSS.2007.013754},
  timestamp    = {Thu, 24 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/LeeC07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/LinC07,
  author       = {Da{-}Wei Lin and
                  Yi{-}Ming Chen},
  title        = {Dynamic web page protection based on content integrity},
  journal      = {Int. J. Serv. Stand.},
  volume       = {3},
  number       = {1},
  pages        = {120--135},
  year         = {2007},
  url          = {https://doi.org/10.1504/IJSS.2007.011831},
  doi          = {10.1504/IJSS.2007.011831},
  timestamp    = {Thu, 24 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/LinC07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/Liu07,
  author       = {Chung{-}Chu Liu},
  title        = {Developing evaluation standards of e-learning courses by the Analytic
                  Hierarchy Process},
  journal      = {Int. J. Serv. Stand.},
  volume       = {3},
  number       = {4},
  pages        = {476--490},
  year         = {2007},
  url          = {https://doi.org/10.1504/IJSS.2007.015228},
  doi          = {10.1504/IJSS.2007.015228},
  timestamp    = {Thu, 24 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/Liu07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/LubitzP07,
  author       = {Dag von Lubitz and
                  Fr{\'{e}}d{\'{e}}ric Patricelli},
  title        = {Network-centric healthcare operations: data warehousing and the associated
                  telecommunications platforms},
  journal      = {Int. J. Serv. Stand.},
  volume       = {3},
  number       = {1},
  pages        = {97--119},
  year         = {2007},
  url          = {https://doi.org/10.1504/IJSS.2007.011830},
  doi          = {10.1504/IJSS.2007.011830},
  timestamp    = {Thu, 24 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/LubitzP07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/ONeillP07,
  author       = {Terence J. O'Neill and
                  Jack H. W. Penm},
  title        = {A new approach to testing credit rating of financial debt issuers},
  journal      = {Int. J. Serv. Stand.},
  volume       = {3},
  number       = {4},
  pages        = {390--401},
  year         = {2007},
  url          = {https://doi.org/10.1504/IJSS.2007.015223},
  doi          = {10.1504/IJSS.2007.015223},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/ONeillP07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/PhusavatA07,
  author       = {Kongkiti Phusavat and
                  Pornthep Anussornnitisarn},
  title        = {Proposed cost-function standards for the Royal Thai Government's e-learning
                  programme},
  journal      = {Int. J. Serv. Stand.},
  volume       = {3},
  number       = {2},
  pages        = {188--202},
  year         = {2007},
  url          = {https://doi.org/10.1504/IJSS.2007.012928},
  doi          = {10.1504/IJSS.2007.012928},
  timestamp    = {Thu, 24 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/PhusavatA07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/PhusavatMT07,
  author       = {Kongkiti Phusavat and
                  Pugdee Manaves and
                  Josu Takala},
  title        = {Proposed model for performance measurement standards},
  journal      = {Int. J. Serv. Stand.},
  volume       = {3},
  number       = {3},
  pages        = {326--351},
  year         = {2007},
  url          = {https://doi.org/10.1504/IJSS.2007.013753},
  doi          = {10.1504/IJSS.2007.013753},
  timestamp    = {Thu, 24 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/PhusavatMT07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/RantaT07,
  author       = {Juha{-}Matti Ranta and
                  Josu Takala},
  title        = {A holistic method for finding out critical features of industry maintenance
                  services},
  journal      = {Int. J. Serv. Stand.},
  volume       = {3},
  number       = {3},
  pages        = {312--325},
  year         = {2007},
  url          = {https://doi.org/10.1504/IJSS.2007.013752},
  doi          = {10.1504/IJSS.2007.013752},
  timestamp    = {Thu, 24 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/RantaT07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/RazakCL07,
  author       = {Mohd Rizal Abdul Razak and
                  Siong Choy Chong and
                  Binshan Lin},
  title        = {Service quality of a local Malaysian bank: customers' expectations,
                  perceptions, satisfaction and loyalty},
  journal      = {Int. J. Serv. Stand.},
  volume       = {3},
  number       = {1},
  pages        = {18--38},
  year         = {2007},
  url          = {https://doi.org/10.1504/IJSS.2007.011826},
  doi          = {10.1504/IJSS.2007.011826},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/RazakCL07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/Smith07,
  author       = {Alan D. Smith},
  title        = {Strategic aspects of electronic document encryption},
  journal      = {Int. J. Serv. Stand.},
  volume       = {3},
  number       = {2},
  pages        = {203--221},
  year         = {2007},
  url          = {https://doi.org/10.1504/IJSS.2007.012929},
  doi          = {10.1504/IJSS.2007.012929},
  timestamp    = {Thu, 24 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/Smith07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/Smith07a,
  author       = {Alan D. Smith},
  title        = {Establishing standards for wireless security in a security-conscious
                  world},
  journal      = {Int. J. Serv. Stand.},
  volume       = {3},
  number       = {3},
  pages        = {263--276},
  year         = {2007},
  url          = {https://doi.org/10.1504/IJSS.2007.013748},
  doi          = {10.1504/IJSS.2007.013748},
  timestamp    = {Thu, 24 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/Smith07a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/Smith07b,
  author       = {Alan D. Smith},
  title        = {Registered travel programmes and its leveraging of Customer Relationship
                  Management concepts},
  journal      = {Int. J. Serv. Stand.},
  volume       = {3},
  number       = {4},
  pages        = {426--452},
  year         = {2007},
  url          = {https://doi.org/10.1504/IJSS.2007.015226},
  doi          = {10.1504/IJSS.2007.015226},
  timestamp    = {Thu, 24 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/Smith07b.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/Smith07c,
  author       = {Alan D. Smith},
  title        = {Broadband competition for additional avenues for enhanced consumer
                  connectivity: bridging the final physical barriers},
  journal      = {Int. J. Serv. Stand.},
  volume       = {3},
  number       = {4},
  pages        = {491--510},
  year         = {2007},
  url          = {https://doi.org/10.1504/IJSS.2007.015229},
  doi          = {10.1504/IJSS.2007.015229},
  timestamp    = {Thu, 24 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/Smith07c.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/SmithC07,
  author       = {William L. Smith and
                  Mohammad Chowdhury},
  title        = {{KC} model of three customer-contact dimensions: an exploratory hospital
                  field test},
  journal      = {Int. J. Serv. Stand.},
  volume       = {3},
  number       = {3},
  pages        = {299--311},
  year         = {2007},
  url          = {https://doi.org/10.1504/IJSS.2007.013751},
  doi          = {10.1504/IJSS.2007.013751},
  timestamp    = {Thu, 24 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/SmithC07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/Tsai07,
  author       = {Bi{-}Huei Tsai},
  title        = {Innovation, market share and firm value: evidence from personal computer
                  industries},
  journal      = {Int. J. Serv. Stand.},
  volume       = {3},
  number       = {1},
  pages        = {79--96},
  year         = {2007},
  url          = {https://doi.org/10.1504/IJSS.2007.011829},
  doi          = {10.1504/IJSS.2007.011829},
  timestamp    = {Thu, 24 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/Tsai07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/TsaiSC07,
  author       = {Ming{-}Chun Tsai and
                  Kuang{-}Hsun Shih and
                  Jason C. H. Chen},
  title        = {A comparison of the service quality of fast food chain franchises},
  journal      = {Int. J. Serv. Stand.},
  volume       = {3},
  number       = {2},
  pages        = {222--238},
  year         = {2007},
  url          = {https://doi.org/10.1504/IJSS.2007.012930},
  doi          = {10.1504/IJSS.2007.012930},
  timestamp    = {Sun, 06 Oct 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/TsaiSC07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/Wickramasinghe07,
  author       = {Nilmini Wickramasinghe},
  title        = {Critical success factors creating value-driven e-business models in
                  the Asia Pacific region},
  journal      = {Int. J. Serv. Stand.},
  volume       = {3},
  number       = {2},
  pages        = {239--248},
  year         = {2007},
  url          = {https://doi.org/10.1504/IJSS.2007.012931},
  doi          = {10.1504/IJSS.2007.012931},
  timestamp    = {Thu, 24 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/Wickramasinghe07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/WilcockC07,
  author       = {Anne Wilcock and
                  Alejandra Colina},
  title        = {Consumer representation on consensus standards committees: a value-added
                  practice},
  journal      = {Int. J. Serv. Stand.},
  volume       = {3},
  number       = {1},
  pages        = {1--17},
  year         = {2007},
  url          = {https://doi.org/10.1504/IJSS.2007.011825},
  doi          = {10.1504/IJSS.2007.011825},
  timestamp    = {Thu, 24 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/WilcockC07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/WuLH07,
  author       = {Wen{-}Hung Wu and
                  Hui{-}Ling Lu and
                  Deng{-}Yuan Huang},
  title        = {Government expenditure decision-making under fuzzy relations},
  journal      = {Int. J. Serv. Stand.},
  volume       = {3},
  number       = {3},
  pages        = {289--298},
  year         = {2007},
  url          = {https://doi.org/10.1504/IJSS.2007.013750},
  doi          = {10.1504/IJSS.2007.013750},
  timestamp    = {Thu, 24 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/WuLH07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/WuYWT07,
  author       = {Huei{-}Jin Wu and
                  Ming{-}Hsien Yang and
                  Ji{-}Tsung Ben Wu and
                  Cheng{-}Lun Tsai},
  title        = {An empirical study on liquidity-based measures for e-marketplace},
  journal      = {Int. J. Serv. Stand.},
  volume       = {3},
  number       = {4},
  pages        = {413--425},
  year         = {2007},
  url          = {https://doi.org/10.1504/IJSS.2007.015225},
  doi          = {10.1504/IJSS.2007.015225},
  timestamp    = {Thu, 24 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/WuYWT07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}