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@article{DBLP:journals/ijisss/AticiB11,
  author       = {B{\"{u}}nyamin Atici and
                  Ugur Bati},
  title        = {A Consumer Perception Research on the Subject of a New Technology
                  in a Developing Dynamic Market: 3G Technology in Turkey},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {3},
  number       = {3},
  pages        = {47--59},
  year         = {2011},
  url          = {https://doi.org/10.4018/jisss.2011070103},
  doi          = {10.4018/JISSS.2011070103},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/AticiB11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/BiswasV11,
  author       = {Debmalya Biswas and
                  Krishnamurthy Vidyasankar},
  title        = {Optimal Compensation for Hierarchical Web Services Compositions Under
                  Restricted Visibility},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {3},
  number       = {4},
  pages        = {22--38},
  year         = {2011},
  url          = {https://doi.org/10.4018/jisss.2011100102},
  doi          = {10.4018/JISSS.2011100102},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/BiswasV11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/ChandraSQ11,
  author       = {Shailesh Chandra and
                  Chung{-}Wei Shen and
                  Luca Quadrifoglio},
  title        = {A Simulation Study to Derive the Optimal Cycle Length for Feeder Transit
                  Services},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {3},
  number       = {3},
  pages        = {27--46},
  year         = {2011},
  url          = {https://doi.org/10.4018/jisss.2011070102},
  doi          = {10.4018/JISSS.2011070102},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/ChandraSQ11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/ChangC11,
  author       = {Chien{-}Yen Chang and
                  Ting{-}Wei Chang},
  title        = {The Development of Parameters and Warning Algorithms for an Intersection
                  Bus-Pedestrian Collision Warning System},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {3},
  number       = {4},
  pages        = {73--92},
  year         = {2011},
  url          = {https://doi.org/10.4018/jisss.2011100105},
  doi          = {10.4018/JISSS.2011100105},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/ChangC11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/DaimBL11,
  author       = {Tugrul U. Daim and
                  Marius Brand and
                  Linda Lin},
  title        = {Service Platform Development: Comparison of Two E-Services Platforms},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {3},
  number       = {2},
  pages        = {57--75},
  year         = {2011},
  url          = {https://doi.org/10.4018/jisss.2011040104},
  doi          = {10.4018/JISSS.2011040104},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/DaimBL11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/DuXZH11,
  author       = {Xutao Du and
                  Chunxiao Xing and
                  Lizhu Zhou and
                  Ke Han},
  title        = {Modeling Control Flow in {WS-BPEL} with Chu Spaces},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {3},
  number       = {4},
  pages        = {1--21},
  year         = {2011},
  url          = {https://doi.org/10.4018/jisss.2011100101},
  doi          = {10.4018/JISSS.2011100101},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/DuXZH11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/KurosawaBBINI11,
  author       = {Takeshi Kurosawa and
                  Denis Bolduc and
                  Moshe E. Ben{-}Akiva and
                  Akiya Inoue and
                  Ken Nishimatsu and
                  Motoi Iwashita},
  title        = {Demand Analysis by Modeling Choice of Internet Access and {IP} Telephony},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {3},
  number       = {3},
  pages        = {1--26},
  year         = {2011},
  url          = {https://doi.org/10.4018/jisss.2011070101},
  doi          = {10.4018/JISSS.2011070101},
  timestamp    = {Mon, 05 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ijisss/KurosawaBBINI11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/Kurt11,
  author       = {Serhat Kurt},
  title        = {Technology Adoption and Educational Change in Turkey},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {3},
  number       = {2},
  pages        = {76--85},
  year         = {2011},
  url          = {https://doi.org/10.4018/jisss.2011040105},
  doi          = {10.4018/JISSS.2011040105},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/Kurt11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/KuruvillaAL11,
  author       = {Abey Kuruvilla and
                  Suraj M. Alexander and
                  Xiaolin Li},
  title        = {A Study of the Cascading Effects of Ambulance Diversion among Hospitals},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {3},
  number       = {3},
  pages        = {60--70},
  year         = {2011},
  url          = {https://doi.org/10.4018/jisss.2011070104},
  doi          = {10.4018/JISSS.2011070104},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/KuruvillaAL11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/LeeF11,
  author       = {Lorraine S. Lee and
                  Kirk D. Fiedler},
  title        = {The Impact of Location-Aware Systems in Hospitals: {A} Tri-Core Perspective},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {3},
  number       = {2},
  pages        = {1--12},
  year         = {2011},
  url          = {https://doi.org/10.4018/jisss.2011040101},
  doi          = {10.4018/JISSS.2011040101},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/LeeF11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/LiuZM11,
  author       = {Shijun Liu and
                  Yong Zhang and
                  Xiangxu Meng},
  title        = {Towards High Maturity in SaaS Applications Based on Virtualization:
                  Methods and Case Study},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {3},
  number       = {4},
  pages        = {39--53},
  year         = {2011},
  url          = {https://doi.org/10.4018/jisss.2011100103},
  doi          = {10.4018/JISSS.2011100103},
  timestamp    = {Mon, 12 Jul 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/LiuZM11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/NakamurIKM11,
  author       = {Masahide Nakamura and
                  Hiroshi Igaki and
                  Takahiro Kimura and
                  Ken{-}ichi Matsumoto},
  title        = {Identifying Services in Procedural Programs for Migrating Legacy System
                  to Service Oriented Architecture},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {3},
  number       = {4},
  pages        = {54--72},
  year         = {2011},
  url          = {https://doi.org/10.4018/jisss.2011100104},
  doi          = {10.4018/JISSS.2011100104},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/NakamurIKM11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/OliveiraJ11,
  author       = {Alexandre Ferreira Oliveira and
                  Luiz Antonio Joia},
  title        = {Call Center Operational Performance Indicators and Customer Satisfaction:
                  An Explanatory-Exploratory Investigation},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {3},
  number       = {2},
  pages        = {13--31},
  year         = {2011},
  url          = {https://doi.org/10.4018/jisss.2011040102},
  doi          = {10.4018/JISSS.2011040102},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/OliveiraJ11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/PolatBD11,
  author       = {Ebru Polat and
                  Nuri Basoglu and
                  Tugrul U. Daim},
  title        = {Effects of Adaptivity and Other External Variables on Mobile Service
                  Adoption},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {3},
  number       = {3},
  pages        = {71--89},
  year         = {2011},
  url          = {https://doi.org/10.4018/jisss.2011070105},
  doi          = {10.4018/JISSS.2011070105},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/PolatBD11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/Tinnila11,
  author       = {Markku Tinnil{\"{a}}},
  title        = {A Review of Service Frameworks Analyzing Strategic Repositioning:
                  The Case of Bank Services},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {3},
  number       = {1},
  pages        = {21--38},
  year         = {2011},
  url          = {https://doi.org/10.4018/jisss.2011010102},
  doi          = {10.4018/JISSS.2011010102},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/Tinnila11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/VitnerBNFY11,
  author       = {Gad Vitner and
                  Shirly Bar{-}Lev and
                  Erez Nadir and
                  Michael Feldman and
                  Shmuel Yurman},
  title        = {Service Management of Special Care Units: Lessons Learned in Manufacturing},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {3},
  number       = {1},
  pages        = {39--51},
  year         = {2011},
  url          = {https://doi.org/10.4018/jisss.2011010103},
  doi          = {10.4018/JISSS.2011010103},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/VitnerBNFY11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/WangMZ11,
  author       = {Yawei Wang and
                  Francis A. McGuire and
                  Bin Zhou},
  title        = {The Influence of Travel Experience on Mature Travelers' Quality of
                  Life},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {3},
  number       = {1},
  pages        = {52--64},
  year         = {2011},
  url          = {https://doi.org/10.4018/jisss.2011010104},
  doi          = {10.4018/JISSS.2011010104},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/WangMZ11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/WolfM11,
  author       = {Frank Wolf and
                  Bahaudin G. Mujtaba},
  title        = {Sustainability in Service Operations},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {3},
  number       = {1},
  pages        = {1--20},
  year         = {2011},
  url          = {https://doi.org/10.4018/jisss.2011010101},
  doi          = {10.4018/JISSS.2011010101},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/WolfM11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijisss/ZandiT11,
  author       = {Faramak Zandi and
                  Madjid Tavana},
  title        = {A Strategic Benchmarking Process for Identifying the Best Practice
                  Collaborative Electronic Government Architecture},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {3},
  number       = {2},
  pages        = {32--56},
  year         = {2011},
  url          = {https://doi.org/10.4018/jisss.2011040103},
  doi          = {10.4018/JISSS.2011040103},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/ZandiT11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

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