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@article{DBLP:journals/ijesma/AlhassanAN20,
  author       = {Muftawu Dzang Alhassan and
                  Ibrahim Osman Adam and
                  Clement Nangpiire},
  title        = {Drivers of Global Social Network Adoption: {A} Technology-Organisation-Environment
                  Perspective},
  journal      = {Int. J. {E} Serv. Mob. Appl.},
  volume       = {12},
  number       = {4},
  pages        = {1--23},
  year         = {2020},
  url          = {https://doi.org/10.4018/IJESMA.2020100101},
  doi          = {10.4018/IJESMA.2020100101},
  timestamp    = {Thu, 29 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijesma/AlhassanAN20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijesma/Choi20,
  author       = {Youngkeun Choi},
  title        = {What Drives Electronic Word of Mouth and Purchase in Social Commerce?},
  journal      = {Int. J. {E} Serv. Mob. Appl.},
  volume       = {12},
  number       = {4},
  pages        = {71--84},
  year         = {2020},
  url          = {https://doi.org/10.4018/IJESMA.2020100105},
  doi          = {10.4018/IJESMA.2020100105},
  timestamp    = {Wed, 18 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijesma/Choi20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijesma/DahiyaG20,
  author       = {Amrita Dahiya and
                  Brij B. Gupta},
  title        = {An Economic Incentive-Based Risk Transfer Approach for Defending Against
                  DDoS Attacks},
  journal      = {Int. J. {E} Serv. Mob. Appl.},
  volume       = {12},
  number       = {3},
  pages        = {60--84},
  year         = {2020},
  url          = {https://doi.org/10.4018/IJESMA.2020070104},
  doi          = {10.4018/IJESMA.2020070104},
  timestamp    = {Sun, 12 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ijesma/DahiyaG20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijesma/Elsantil20,
  author       = {Yasmeen Elsantil},
  title        = {User Perceptions of the Security of Mobile Applications},
  journal      = {Int. J. {E} Serv. Mob. Appl.},
  volume       = {12},
  number       = {4},
  pages        = {24--41},
  year         = {2020},
  url          = {https://doi.org/10.4018/IJESMA.2020100102},
  doi          = {10.4018/IJESMA.2020100102},
  timestamp    = {Sun, 06 Oct 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijesma/Elsantil20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijesma/GanapathiA20,
  author       = {Parameshwar Ganapathi and
                  Emad Ahmed Abu{-}Shanab},
  title        = {Customer Satisfaction with Online Food Ordering Portals in Qatar},
  journal      = {Int. J. {E} Serv. Mob. Appl.},
  volume       = {12},
  number       = {1},
  pages        = {57--79},
  year         = {2020},
  url          = {https://doi.org/10.4018/IJESMA.2020010104},
  doi          = {10.4018/IJESMA.2020010104},
  timestamp    = {Thu, 29 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijesma/GanapathiA20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijesma/GhareebDH20,
  author       = {Abeer Mosaad Ghareeb and
                  Nagy Ramadan Darwish and
                  Hesham Ahmed Hefny},
  title        = {Proposed Approach for Enhancing Adoption of E-Government Services
                  Using {AHP} and {PROMETHEE}},
  journal      = {Int. J. {E} Serv. Mob. Appl.},
  volume       = {12},
  number       = {3},
  pages        = {38--59},
  year         = {2020},
  url          = {https://doi.org/10.4018/IJESMA.2020070103},
  doi          = {10.4018/IJESMA.2020070103},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijesma/GhareebDH20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijesma/HustadBHV20,
  author       = {Eli Hustad and
                  Frode Mathias Bekkevik and
                  Ole Reidar Holm and
                  Polyxeni Vassilakopoulou},
  title        = {Employee Information Security Practices: {A} Framework and Research
                  Agenda},
  journal      = {Int. J. {E} Serv. Mob. Appl.},
  volume       = {12},
  number       = {2},
  pages        = {1--14},
  year         = {2020},
  url          = {https://doi.org/10.4018/IJESMA.2020040101},
  doi          = {10.4018/IJESMA.2020040101},
  timestamp    = {Tue, 29 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ijesma/HustadBHV20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijesma/JainYC20,
  author       = {Ankit Kumar Jain and
                  Sumit Kumar Yadav and
                  Neelam Choudhary},
  title        = {A Novel Approach to Detect Spam and Smishing {SMS} using Machine Learning
                  Techniques},
  journal      = {Int. J. {E} Serv. Mob. Appl.},
  volume       = {12},
  number       = {1},
  pages        = {21--38},
  year         = {2020},
  url          = {https://doi.org/10.4018/IJESMA.2020010102},
  doi          = {10.4018/IJESMA.2020010102},
  timestamp    = {Thu, 29 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijesma/JainYC20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijesma/KariMFK20,
  author       = {Tuomas Kari and
                  Markus Makkonen and
                  Lauri Frank and
                  Eeva Kettunen},
  title        = {Expectations and Experiences of Implementing a Mobile Secure Communication
                  Application},
  journal      = {Int. J. {E} Serv. Mob. Appl.},
  volume       = {12},
  number       = {1},
  pages        = {80--96},
  year         = {2020},
  url          = {https://doi.org/10.4018/IJESMA.2020010105},
  doi          = {10.4018/IJESMA.2020010105},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijesma/KariMFK20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijesma/KarydisKSAK20,
  author       = {Ioannis Karydis and
                  Andreas Kanavos and
                  Spyros Sioutas and
                  Markos Avlonitis and
                  Nikos I. Karacapilidis},
  title        = {Multimedia Content's Brokerage: An Information System Based on LeSiM},
  journal      = {Int. J. {E} Serv. Mob. Appl.},
  volume       = {12},
  number       = {2},
  pages        = {40--58},
  year         = {2020},
  url          = {https://doi.org/10.4018/IJESMA.2020040103},
  doi          = {10.4018/IJESMA.2020040103},
  timestamp    = {Mon, 03 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ijesma/KarydisKSAK20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijesma/KettunenKLMFK20,
  author       = {Eeva Kettunen and
                  Tiina Kemppainen and
                  Matias Lievonen and
                  Markus Makkonen and
                  Lauri Frank and
                  Tuomas Kari},
  title        = {Identifying the Ideal Types of Online Shoppers: {A} Qualitative Analysis
                  of Online Shopping},
  journal      = {Int. J. {E} Serv. Mob. Appl.},
  volume       = {12},
  number       = {2},
  pages        = {59--78},
  year         = {2020},
  url          = {https://doi.org/10.4018/IJESMA.2020040104},
  doi          = {10.4018/IJESMA.2020040104},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijesma/KettunenKLMFK20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijesma/KotsopoulosBPPS20,
  author       = {Dimosthenis Kotsopoulos and
                  Cleopatra Bardaki and
                  Thanasis G. Papaioannou and
                  Katerina Pramatari and
                  George D. Stamoulis},
  title        = {User-Centered Gamification: The Case of IoT-Enabled Energy Conservation
                  at Work},
  journal      = {Int. J. {E} Serv. Mob. Appl.},
  volume       = {12},
  number       = {2},
  pages        = {15--39},
  year         = {2020},
  url          = {https://doi.org/10.4018/IJESMA.2020040102},
  doi          = {10.4018/IJESMA.2020040102},
  timestamp    = {Wed, 07 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ijesma/KotsopoulosBPPS20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijesma/LachanaLAC20,
  author       = {Zoi Lachana and
                  Michalis Avgerinos Loutsaris and
                  Charalampos Alexopoulos and
                  Yannis Charalabidis},
  title        = {Automated Analysis and Interrelation of Legal Elements Based on Text
                  Mining},
  journal      = {Int. J. {E} Serv. Mob. Appl.},
  volume       = {12},
  number       = {2},
  pages        = {79--96},
  year         = {2020},
  url          = {https://doi.org/10.4018/IJESMA.2020040105},
  doi          = {10.4018/IJESMA.2020040105},
  timestamp    = {Sun, 25 Jul 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijesma/LachanaLAC20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijesma/LatrousK20,
  author       = {Wijd{\`{e}}ne Ouerghi Latrous and
                  Manel Khadraoui},
  title        = {Cultural Challenges of E-Learning Experiences: An Exploratory Research},
  journal      = {Int. J. {E} Serv. Mob. Appl.},
  volume       = {12},
  number       = {3},
  pages        = {18--37},
  year         = {2020},
  url          = {https://doi.org/10.4018/IJESMA.2020070102},
  doi          = {10.4018/IJESMA.2020070102},
  timestamp    = {Thu, 29 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijesma/LatrousK20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijesma/Mensah20,
  author       = {Isaac Kofi Mensah},
  title        = {Impact of Power Distance and Uncertainty Avoidance on the Adoption
                  of Electronic Government Services},
  journal      = {Int. J. {E} Serv. Mob. Appl.},
  volume       = {12},
  number       = {3},
  pages        = {1--17},
  year         = {2020},
  url          = {https://doi.org/10.4018/IJESMA.2020070101},
  doi          = {10.4018/IJESMA.2020070101},
  timestamp    = {Thu, 29 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijesma/Mensah20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijesma/MerkasPB20,
  author       = {Zvonko Merkas and
                  Davor Perkov and
                  Vesna Bonin},
  title        = {The Significance of Blockchain Technology in Digital Transformation
                  of Logistics and Transportation},
  journal      = {Int. J. {E} Serv. Mob. Appl.},
  volume       = {12},
  number       = {1},
  pages        = {1--20},
  year         = {2020},
  url          = {https://doi.org/10.4018/IJESMA.2020010101},
  doi          = {10.4018/IJESMA.2020010101},
  timestamp    = {Thu, 29 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijesma/MerkasPB20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijesma/MittalAM20,
  author       = {Amit Mittal and
                  Arun Aggarwal and
                  Ruchi Mittal},
  title        = {Predicting University Students' Adoption of Mobile News Applications:
                  The Role of Perceived Hedonic Value and News Motivation},
  journal      = {Int. J. {E} Serv. Mob. Appl.},
  volume       = {12},
  number       = {4},
  pages        = {42--59},
  year         = {2020},
  url          = {https://doi.org/10.4018/IJESMA.2020100103},
  doi          = {10.4018/IJESMA.2020100103},
  timestamp    = {Thu, 29 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijesma/MittalAM20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijesma/PusatliKN20,
  author       = {Tolga Pusatli and
                  Murat Koyuncu and
                  Mahir Nakip},
  title        = {Do Users Sacrifice Security for Speed and Ease-of-Use on Smartphones?:
                  {A} Case Study on Attitude},
  journal      = {Int. J. {E} Serv. Mob. Appl.},
  volume       = {12},
  number       = {4},
  pages        = {60--70},
  year         = {2020},
  url          = {https://doi.org/10.4018/IJESMA.2020100104},
  doi          = {10.4018/IJESMA.2020100104},
  timestamp    = {Thu, 29 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijesma/PusatliKN20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijesma/StrangV20,
  author       = {Kenneth David Strang and
                  Narasimha Rao Vajjhala},
  title        = {Predictors of e-service Consumption in a Highly Productive Brazil-Russia-India-China-South
                  Africa Region Sample},
  journal      = {Int. J. {E} Serv. Mob. Appl.},
  volume       = {12},
  number       = {1},
  pages        = {39--56},
  year         = {2020},
  url          = {https://doi.org/10.4018/IJESMA.2020010103},
  doi          = {10.4018/IJESMA.2020010103},
  timestamp    = {Thu, 10 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijesma/StrangV20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijesma/ZorojaSJ20,
  author       = {Jovana Zoroja and
                  Ivan Strugar and
                  Bozidar Jakovic},
  title        = {E-Government in Croatia: Percieved Quality and Obstacles Among Younger
                  Users},
  journal      = {Int. J. {E} Serv. Mob. Appl.},
  volume       = {12},
  number       = {3},
  pages        = {85--96},
  year         = {2020},
  url          = {https://doi.org/10.4018/IJESMA.2020070105},
  doi          = {10.4018/IJESMA.2020070105},
  timestamp    = {Thu, 29 Apr 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijesma/ZorojaSJ20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

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