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@article{DBLP:journals/anor/Artalejo02a,
  author       = {Jesus R. Artalejo},
  title        = {Preface},
  journal      = {Ann. Oper. Res.},
  volume       = {113},
  number       = {1-4},
  pages        = {13--14},
  year         = {2002},
  url          = {https://doi.org/10.1023/A:1020993408270},
  doi          = {10.1023/A:1020993408270},
  timestamp    = {Thu, 13 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/anor/Artalejo02a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/anor/DijkS02,
  author       = {Nico M. van Dijk and
                  Erik van der Sluis},
  title        = {Simple Product-Form Bounds for Queueing Networks with Finite Clusters},
  journal      = {Ann. Oper. Res.},
  volume       = {113},
  number       = {1-4},
  pages        = {175--195},
  year         = {2002},
  url          = {https://doi.org/10.1023/A:1020922315539},
  doi          = {10.1023/A:1020922315539},
  timestamp    = {Thu, 13 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/anor/DijkS02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/anor/HassinH02,
  author       = {Refael Hassin and
                  Moshe Haviv},
  title        = {Nash Equilibrium and Subgame Perfection in Observable Queues},
  journal      = {Ann. Oper. Res.},
  volume       = {113},
  number       = {1-4},
  pages        = {15--26},
  year         = {2002},
  url          = {https://doi.org/10.1023/A:1020945525108},
  doi          = {10.1023/A:1020945525108},
  timestamp    = {Thu, 13 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/anor/HassinH02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/anor/Kimura02,
  author       = {Toshikazu Kimura},
  title        = {Diffusion Approximations for Queues with Markovian Bases},
  journal      = {Ann. Oper. Res.},
  volume       = {113},
  number       = {1-4},
  pages        = {27--40},
  year         = {2002},
  url          = {https://doi.org/10.1023/A:1020997509178},
  doi          = {10.1023/A:1020997509178},
  timestamp    = {Thu, 13 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/anor/Kimura02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/anor/KooleM02,
  author       = {Ger Koole and
                  Avishai Mandelbaum},
  title        = {Queueing Models of Call Centers: An Introduction},
  journal      = {Ann. Oper. Res.},
  volume       = {113},
  number       = {1-4},
  pages        = {41--59},
  year         = {2002},
  url          = {https://doi.org/10.1023/A:1020949626017},
  doi          = {10.1023/A:1020949626017},
  timestamp    = {Thu, 13 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/anor/KooleM02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/anor/KumarVA02,
  author       = {B. Krishna Kumar and
                  A. Vijayakumar and
                  D. Arivudainambi},
  title        = {An {M/G/1} Retrial Queueing System with Two-Phase Service and Preemptive
                  Resume},
  journal      = {Ann. Oper. Res.},
  volume       = {113},
  number       = {1-4},
  pages        = {61--79},
  year         = {2002},
  url          = {https://doi.org/10.1023/A:1020901710087},
  doi          = {10.1023/A:1020901710087},
  timestamp    = {Thu, 13 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/anor/KumarVA02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/anor/MachiharaA02,
  author       = {Fumiaki Machihara and
                  Yuichi Aono},
  title        = {A Regularly Preemptive Model and its Approximations},
  journal      = {Ann. Oper. Res.},
  volume       = {113},
  number       = {1-4},
  pages        = {81--100},
  year         = {2002},
  url          = {https://doi.org/10.1023/A:1020953726925},
  doi          = {10.1023/A:1020953726925},
  timestamp    = {Thu, 13 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/anor/MachiharaA02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/anor/Mei02,
  author       = {Robert D. van der Mei},
  title        = {Waiting-Time Distributions in Polling Systems with Simultaneous Batch
                  Arrivals},
  journal      = {Ann. Oper. Res.},
  volume       = {113},
  number       = {1-4},
  pages        = {155--173},
  year         = {2002},
  url          = {https://doi.org/10.1023/A:1020918230560},
  doi          = {10.1023/A:1020918230560},
  timestamp    = {Thu, 13 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/anor/Mei02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/anor/Nunez-Queija02,
  author       = {Rudesindo N{\'{u}}{\~{n}}ez{-}Queija},
  title        = {Queues with Equally Heavy Sojourn Time and Service Requirement Distributions},
  journal      = {Ann. Oper. Res.},
  volume       = {113},
  number       = {1-4},
  pages        = {101--117},
  year         = {2002},
  url          = {https://doi.org/10.1023/A:1020905810996},
  doi          = {10.1023/A:1020905810996},
  timestamp    = {Thu, 13 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/anor/Nunez-Queija02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/anor/PerrySZ02,
  author       = {David Perry and
                  Wolfgang Stadje and
                  Shelemyahu Zacks},
  title        = {Boundary Crossing for the Difference of Two Ordinary or Compound Poisson
                  Processes},
  journal      = {Ann. Oper. Res.},
  volume       = {113},
  number       = {1-4},
  pages        = {119--132},
  year         = {2002},
  url          = {https://doi.org/10.1023/A:1020957827834},
  doi          = {10.1023/A:1020957827834},
  timestamp    = {Thu, 13 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/anor/PerrySZ02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/anor/TijmsV02,
  author       = {Henk C. Tijms and
                  D. J. van Vuuren},
  title        = {Markov Processes on a Semi-Infinite Strip and the Geometric Tail Algorithm},
  journal      = {Ann. Oper. Res.},
  volume       = {113},
  number       = {1-4},
  pages        = {133--140},
  year         = {2002},
  url          = {https://doi.org/10.1023/A:1020909928743},
  doi          = {10.1023/A:1020909928743},
  timestamp    = {Thu, 13 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/anor/TijmsV02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/anor/TsitsiashviliOKB02,
  author       = {Gurami Tsitsiashvili and
                  M. A. Osipova and
                  N. V. Koliev and
                  Dieter Baum},
  title        = {A Product Theorem for Markov Chains with Application to PF-Queueing
                  Networks},
  journal      = {Ann. Oper. Res.},
  volume       = {113},
  number       = {1-4},
  pages        = {141--154},
  year         = {2002},
  url          = {https://doi.org/10.1023/A:1020914029651},
  doi          = {10.1023/A:1020914029651},
  timestamp    = {Thu, 13 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/anor/TsitsiashviliOKB02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

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