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@inproceedings{DBLP:conf/siguccs/Ahn08,
  author       = {Charles G. Ahn},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Dual boot MacBook deployment project},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {257--262},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1450034},
  doi          = {10.1145/1449956.1450034},
  timestamp    = {Tue, 06 Nov 2018 16:58:11 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Ahn08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Alexander08,
  author       = {Bryan N. Alexander},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Emergent technologies for teaching and learning: social media and
                  ubiquitous computing},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {305--306},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1449958},
  doi          = {10.1145/1449956.1449958},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Alexander08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/AmslerN08,
  author       = {Ann Amsler and
                  Ron Nichols},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Blazing a web {CMS} trail at the University of Delaware},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {137--140},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1449999},
  doi          = {10.1145/1449956.1449999},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/AmslerN08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Anderson08,
  author       = {Judi Anderson},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {The art of the connection},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {313--314},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1450048},
  doi          = {10.1145/1449956.1450048},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Anderson08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Ashworth08,
  author       = {Jayne Ashworth},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {When blazing a trail leads over the mountainside cliff: lessons learned
                  from our first rapid deployment},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {247--252},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1450031},
  doi          = {10.1145/1449956.1450031},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Ashworth08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/AuneSTV08,
  author       = {Tamera Aune and
                  Nick Sonsteby and
                  Jessie Twaddle and
                  Steve Vogt},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {How to host a regional conference: GusDay},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {203--206},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1450019},
  doi          = {10.1145/1449956.1450019},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/AuneSTV08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Barnett08,
  author       = {Lisa C. Barnett},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {{ITS} and faculty recruiting, a strategic view},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {225--228},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1450025},
  doi          = {10.1145/1449956.1450025},
  timestamp    = {Wed, 25 Aug 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/siguccs/Barnett08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/BrowningC08,
  author       = {Tammy Browning and
                  Kristina A. Cunningham},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Blazing the path to tardiness: an attendance point system},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {9--12},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1449961},
  doi          = {10.1145/1449956.1449961},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/BrowningC08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Carpenter08,
  author       = {Nathan Carpenter},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Homegrown web applications that organize, optimize and energize},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {229--234},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1450026},
  doi          = {10.1145/1449956.1450026},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Carpenter08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Cooper08,
  author       = {Michael H. Cooper},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Information security training: lessons learned along the trail},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {207--212},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1450020},
  doi          = {10.1145/1449956.1450020},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Cooper08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Curcio08,
  author       = {Shannon Agee Curcio},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Moving mountains to get IM{\&}T in the orientation mix},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {275--278},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1450037},
  doi          = {10.1145/1449956.1450037},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Curcio08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Deitz08,
  author       = {Greg Deitz},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Developing a Content Management System for {SIGUCCS}},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {141--144},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1450000},
  doi          = {10.1145/1449956.1450000},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Deitz08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/DenkF08,
  author       = {James Denk and
                  Laurie Fox},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {The evolution of learning spaces},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {199--202},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1450017},
  doi          = {10.1145/1449956.1450017},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/DenkF08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/DiedriechM08,
  author       = {David A. Diedriech and
                  Karen Martoglio},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Office 2007 at DePauw: a campus-wide rollout strategy},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {337--340},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1450056},
  doi          = {10.1145/1449956.1450056},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/DiedriechM08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Dietiker08,
  author       = {Kristen Dietiker},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {{PGP} whole disk encryption: blazing trails in {IT} security at {UW}
                  Medicine},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {17--20},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1449964},
  doi          = {10.1145/1449956.1449964},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Dietiker08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/DixonS08,
  author       = {Jonathan M. Dixon and
                  Ryan Thomas Sharpe},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Doing more with mini},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {253--256},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1450032},
  doi          = {10.1145/1449956.1450032},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/DixonS08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Felthousen08,
  author       = {Mat Felthousen},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {The trail less traveled: making computing labs usable by removing
                  barriers},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {83--88},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1449984},
  doi          = {10.1145/1449956.1449984},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Felthousen08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Fletcher08,
  author       = {Kathryn Fletcher},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Blazing training trails with Wimba classroom to avoid travelling 'round
                  the mountain},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {181--186},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1450011},
  doi          = {10.1145/1449956.1450011},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Fletcher08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/FoleyR08,
  author       = {Timothy J. Foley and
                  Christine Roysdon},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Library resources to enhance the undergraduate experience},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {335--336},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1450055},
  doi          = {10.1145/1449956.1450055},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/FoleyR08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Fritsche08,
  author       = {Gale D. Fritsche},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Managing a growing high performance infrastructure on a fixed budget},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {331--334},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1450054},
  doi          = {10.1145/1449956.1450054},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Fritsche08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/FujimuraOUI08,
  author       = {Naomi Fujimura and
                  Itsuo Omagari and
                  Masatsugu Ueda and
                  Keiichi Irie},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Experience with software blanket contract in Kyushu University},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {307--310},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1450046},
  doi          = {10.1145/1449956.1450046},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/FujimuraOUI08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/FuseOYNNFTTMUY08,
  author       = {Izumi Fuse and
                  Shigeto Okabe and
                  Takashi Yamanoue and
                  Atsushi Nakamura and
                  Michio Nakanishi and
                  Shozo Fukada and
                  Takahiro Tagawa and
                  Tatsumi Takeo and
                  Ikuya Murata and
                  Tetsutaro Uehara and
                  Tsuneo Yamada},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Improving computer ethics video clips for higher education},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {235--242},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1450028},
  doi          = {10.1145/1449956.1450028},
  timestamp    = {Mon, 03 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/FuseOYNNFTTMUY08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/GandaraE08,
  author       = {Joana Trimble Gandara and
                  Michelle Eastland},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Collaborate, plan, deploy, and train: office 2007 in the classrooms
                  and labs across campus},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {301--304},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1450044},
  doi          = {10.1145/1449956.1450044},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/GandaraE08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Gregory08,
  author       = {Kathleen S. Gregory},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Tune up! tips {\&} tricks for your audience to get the most from
                  your presentation},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {243--246},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1450029},
  doi          = {10.1145/1449956.1450029},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Gregory08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/GuerrazziJ08,
  author       = {Cindy Guerrazzi and
                  Carol Jarom},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Renovation prepares staff for critical services disaster recovery
                  plan},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {311--312},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1450047},
  doi          = {10.1145/1449956.1450047},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/GuerrazziJ08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Harbor08,
  author       = {Justin Harbor},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {The world at your doorstep: cultural lessons from Texas A{\&}M
                  University at Qatar},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {133--136},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1449997},
  doi          = {10.1145/1449956.1449997},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Harbor08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Hawley08,
  author       = {Eric Hawley},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Strategic unification in {IT} functional reorganization},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {149--154},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1450003},
  doi          = {10.1145/1449956.1450003},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Hawley08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/HebertK08,
  author       = {Alan Hebert and
                  Lee Kozar},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Implementing a large-volume, scaleable backup system in a scientific
                  research environment},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {13--16},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1449963},
  doi          = {10.1145/1449956.1449963},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/HebertK08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Hill08,
  author       = {Bill Hill},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Defining learning management system skills for faculty: an instructional
                  design workshop for faculty technology trainers},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {121--124},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1449994},
  doi          = {10.1145/1449956.1449994},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Hill08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Homan08,
  author       = {Schelly B. Homan},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Designing, deploying, demystifying electronic class/instructor evaluations},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {321--324},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1450051},
  doi          = {10.1145/1449956.1450051},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Homan08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Hyde08,
  author       = {Paul Hyde},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Bonus material: student commentary on multimedia assignments},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {319--320},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1450050},
  doi          = {10.1145/1449956.1450050},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Hyde08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/JanzWK08,
  author       = {Kenneth Janz and
                  Kelly Wilkinson and
                  Ed Kinley},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Moving mountains: integrating innovative pedagogy and technology techniques
                  into a semester-long new faculty orientation program},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {39--42},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1449970},
  doi          = {10.1145/1449956.1449970},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/JanzWK08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Jeffers08,
  author       = {Debbie Jeffers},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Is there a second life in your future?},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {187--190},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1450012},
  doi          = {10.1145/1449956.1450012},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Jeffers08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Johnson08,
  author       = {Laurence Johnson},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {The horizon metatrends: after five years of the horizon project, the
                  30, 000 foot view},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {1--2},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1449957},
  doi          = {10.1145/1449956.1449957},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Johnson08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/KearneyM08,
  author       = {Darren J. Kearney and
                  Don C. Miller},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {VandalMail Live: bringing a campus into the Microsoft @EDU Program},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {107--112},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1449991},
  doi          = {10.1145/1449956.1449991},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/KearneyM08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/KelahanK08,
  author       = {Josh Kelahan and
                  Chris Koerner},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Modular imaging architecture: a modular approach for scalable {PC}
                  deployment},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {291--296},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1450041},
  doi          = {10.1145/1449956.1450041},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/KelahanK08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/King08,
  author       = {Christopher H. King},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Same campus, different worlds},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {213--220},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1450022},
  doi          = {10.1145/1449956.1450022},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/King08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/KleinS08,
  author       = {Rebecca Klein and
                  Matthew Smith},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Pursuing the peak of excellence: Wiki as a knowledge base},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {167--172},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1450008},
  doi          = {10.1145/1449956.1450008},
  timestamp    = {Thu, 28 Nov 2019 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/KleinS08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Kuehn08,
  author       = {Karl J. Kuehn},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Considerations in a dual boot strategy: a paper and technical presentation
                  for the {ACM} {SIGUCCS} 2008 fall conference},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {263--270},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1450035},
  doi          = {10.1145/1449956.1450035},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Kuehn08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/MasudaMYSN08,
  author       = {Hideo Masuda and
                  Kazuyoshi Murata and
                  Seigo Yasutome and
                  Yu Shibuya and
                  Michio Nakanishi},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {An integrated moodle system using {VM} technology to achive higher
                  availability and lower {TCO}},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {315--318},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1450049},
  doi          = {10.1145/1449956.1450049},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/MasudaMYSN08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/McCainM08,
  author       = {Laura A. McCain and
                  Karen L. Miller},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Creating an {IT} orientation video for new students at Indiana University},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {327--330},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1450053},
  doi          = {10.1145/1449956.1450053},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/McCainM08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/McGrath08,
  author       = {Owen G. McGrath},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Insights and surprises from usage patterns: some benefits of data
                  mining in academic online systems},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {59--64},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1449976},
  doi          = {10.1145/1449956.1449976},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/McGrath08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/McIntosh-ElkinsK08,
  author       = {Jennifer McIntosh{-}Elkins and
                  Rebecca Klein},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Creating pathways to develop student professionalism: a new direction},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {43--48},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1449972},
  doi          = {10.1145/1449956.1449972},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/McIntosh-ElkinsK08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/McRitchie08,
  author       = {Karen J. McRitchie},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {The road less traveled: collaborative performance reviews},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {89--94},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1449987},
  doi          = {10.1145/1449956.1449987},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/McRitchie08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Morales08,
  author       = {Stacey B. Morales},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Do you want to leave a trail or make a path?},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {221--224},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1450023},
  doi          = {10.1145/1449956.1450023},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Morales08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/MorrisBB08,
  author       = {Fred Morris and
                  Barbara Bullock and
                  William Byrne},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {The academic computers for {TERPS} {(ACT)} program at the University
                  of Maryland College Park},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {325--326},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1450052},
  doi          = {10.1145/1449956.1450052},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/MorrisBB08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Murphy08,
  author       = {Trevor M. Murphy},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Success and failure of audience response systems in the classroom},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {33--38},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1449969},
  doi          = {10.1145/1449956.1449969},
  timestamp    = {Tue, 28 Jun 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/siguccs/Murphy08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/MyersF08,
  author       = {Jim Myers and
                  Larry French},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Voice for all: adopting content management in frontline technical
                  support},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {113--120},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1449993},
  doi          = {10.1145/1449956.1449993},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/MyersF08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/ODonnell08,
  author       = {Chris M. O'Donnell},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Using BitTorrent to distribute virtual machine images for classes},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {287--290},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1450040},
  doi          = {10.1145/1449956.1450040},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/ODonnell08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Pribbenow08,
  author       = {Kathy Pribbenow},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Rethink, restructure, redesign: new approaches to workshop content},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {71--74},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1449979},
  doi          = {10.1145/1449956.1449979},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Pribbenow08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Pribbenow08a,
  author       = {Kathy Pribbenow},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Using a training survey to move mountains and blaze trails},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {279--286},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1450038},
  doi          = {10.1145/1449956.1450038},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Pribbenow08a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Quinn-HughesFD08,
  author       = {Kelly D. Quinn{-}Hughes and
                  Deborah J. Fisher and
                  Cindy Dooling},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Blaze a new trail to success with emotional intelligence},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {3--8},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1449960},
  doi          = {10.1145/1449956.1449960},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Quinn-HughesFD08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Roberts08,
  author       = {John V. Roberts},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Blazing a trail to find the right button, or, how to use a podium},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {79--82},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1449982},
  doi          = {10.1145/1449956.1449982},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Roberts08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/RyanE08,
  author       = {Mary Ryan and
                  Kristi Evans},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {It seemed like a good idea at the time: what we have learned from
                  implementing a student employee rewards system},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {95--100},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1449988},
  doi          = {10.1145/1449956.1449988},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/RyanE08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Salzberg08,
  author       = {Ben Salzberg},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Managing Mac labs with radmind},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {163--166},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1450006},
  doi          = {10.1145/1449956.1450006},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Salzberg08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Sanders08,
  author       = {Cynthia A. Sanders},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Coming down the e-mail mountain, blazing a trail to gmail},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {101--106},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1449990},
  doi          = {10.1145/1449956.1449990},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Sanders08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/SchulteWB08,
  author       = {Olaf A. Schulte and
                  Tobias Wunden and
                  Armin Brunner},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {{REPLAY:} an integrated and open solution to produce, handle, and
                  distributeaudio-visual (lecture) recordings},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {195--198},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1450016},
  doi          = {10.1145/1449956.1450016},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/SchulteWB08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/SerakiotouDBRW08,
  author       = {Niki Serakiotou and
                  Aime Diaw and
                  Thomas Bui and
                  Richard Roberts and
                  Carolynne White},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {From help desk and resnet to "Best Service Center in Town"},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {27--32},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1449967},
  doi          = {10.1145/1449956.1449967},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/SerakiotouDBRW08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/SerakiotouDBRW08a,
  author       = {Niki Serakiotou and
                  Aime Diaw and
                  Thomas Bui and
                  Richard Roberts and
                  Carolynne White},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {(Wiki + ResTechs) = (fresh documentation + organic knowledge management
                  + training materials + good, cheap technical writers)},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {173--180},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1450009},
  doi          = {10.1145/1449956.1450009},
  timestamp    = {Thu, 28 Nov 2019 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/SerakiotouDBRW08a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/SimmsSM08,
  author       = {Stephen C. Simms and
                  Craig A. Stewart and
                  D. Scott McCaulay},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Cyberinfrastructure resources for {U.S.} Scholarship: the TeraGrid},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {341--344},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1450057},
  doi          = {10.1145/1449956.1450057},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/SimmsSM08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/SinnettNBTB08,
  author       = {Christian J. Sinnett and
                  Dave Nevin and
                  Mary A. Brock and
                  Lucas E. Turpin and
                  Tammy Barr},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Breaking through the beaver dam: guiding your customers and staff
                  through a major restructure},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {125--132},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1449996},
  doi          = {10.1145/1449956.1449996},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/SinnettNBTB08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/SteelC08,
  author       = {Charles J. Steel and
                  Andrew M. Connell},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Creating a home grown information kiosk and display system on the
                  cheap},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {155--162},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1450005},
  doi          = {10.1145/1449956.1450005},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/SteelC08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/VerbickST08,
  author       = {Tabatha Verbick and
                  Scott Shields and
                  Kim Todd},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Strategic guidance: blazing a path to student employee excellence
                  in leadership},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {49--54},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1449973},
  doi          = {10.1145/1449956.1449973},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/VerbickST08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/VersaceWMC08,
  author       = {Fran Versace and
                  Cheryl Williams and
                  Bette Martin and
                  Berthenia Coltrane},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Trail mix: the nuts (and bolts) of student employee management},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {191--194},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1450014},
  doi          = {10.1145/1449956.1450014},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/VersaceWMC08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Wasem08,
  author       = {Heidi C. Wasem},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Rediscovering professional development: realizing your staff's unique
                  potential},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {65--70},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1449978},
  doi          = {10.1145/1449956.1449978},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Wasem08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Wassef08,
  author       = {Stephen Wassef},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Moving mountains in Motown: trailblazing technology at the Wayne State
                  University {PC} clinic},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {21--26},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1449966},
  doi          = {10.1145/1449956.1449966},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Wassef08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/White08,
  author       = {Michael White},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {eDesktop},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {75--78},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1449981},
  doi          = {10.1145/1449956.1449981},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/White08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/White08a,
  author       = {Michael White},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Permeating innovative technologies throughout the institution},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {297--300},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1450043},
  doi          = {10.1145/1449956.1450043},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/White08a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Wong08,
  author       = {Danny Wong},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Kickin' it old school!: dealing with legacy applications},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {55--58},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1449975},
  doi          = {10.1145/1449956.1449975},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Wong08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Wyatt08,
  author       = {Patricia Wyatt},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {The Proctoring Center: Software and Hardware Needs for the Disabled
                  Student},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {271--274},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1449985},
  doi          = {10.1145/1449956.1449985},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Wyatt08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/ZiehlP08,
  author       = {Kristi Ziehl and
                  Dave Pecora},
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Blazing a new {IT} project management career},
  booktitle    = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  pages        = {145--148},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956.1450002},
  doi          = {10.1145/1449956.1450002},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/ZiehlP08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/siguccs/2008,
  editor       = {Terris B. Wolff and
                  Parrish Nnambi and
                  Elizabeth Wagnon},
  title        = {Proceedings of the 36th Annual {ACM} {SIGUCCS} Conference on User
                  Services 2008, Portland, OR, USA, October 19-22, 2008},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://doi.org/10.1145/1449956},
  doi          = {10.1145/1449956},
  isbn         = {978-1-60558-074-6},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/2008.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}