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@inproceedings{DBLP:conf/siguccs/AshworthS95,
  author       = {Jayne Ashworth and
                  Janet Sakell},
  editor       = {John E. Bucher},
  title        = {Postmaster@virginia.edu: when user support is postmaster},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {31--33},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.222994},
  doi          = {10.1145/219894.222994},
  timestamp    = {Tue, 06 Nov 2018 16:58:11 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/AshworthS95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Au95,
  author       = {Sunny Au},
  editor       = {John E. Bucher},
  title        = {Hello, world! a guide for transmitting multilingual electronic mail},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {35--39},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.222995},
  doi          = {10.1145/219894.222995},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Au95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Barnett95,
  author       = {Lisa C. Barnett},
  editor       = {John E. Bucher},
  title        = {Niche by niche: launching a second-generation Internet account},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {41--46},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.222996},
  doi          = {10.1145/219894.222996},
  timestamp    = {Wed, 25 Aug 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/siguccs/Barnett95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Bellare95,
  author       = {Nita B. Bellare},
  editor       = {John E. Bucher},
  title        = {They work hard for the money: the joy of student management},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {47--50},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.222997},
  doi          = {10.1145/219894.222997},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Bellare95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Berkman95,
  author       = {Jerry Berkman},
  editor       = {John E. Bucher},
  title        = {A user-friendly menu interface for {UNIX}},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {51--54},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.222998},
  doi          = {10.1145/219894.222998},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Berkman95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Bixler95,
  author       = {Nancy Bixler},
  editor       = {John E. Bucher},
  title        = {Knowing where "here" is: a study of current student computing resources
                  at the University of Washington},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {55--58},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.222999},
  doi          = {10.1145/219894.222999},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Bixler95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/BowmanBM95,
  author       = {Michael D. Bowman and
                  Robert M. Bender and
                  Glenda E. Moum},
  editor       = {John E. Bucher},
  title        = {Partnerships in instructional technology: writing classrooms at Iowa
                  State University and the University of Missouri-Columbia (Panel)},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {11--13},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.219907},
  doi          = {10.1145/219894.219907},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/BowmanBM95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/BrandesC95,
  author       = {John B. Brandes and
                  Jean F. Coppola},
  editor       = {John E. Bucher},
  title        = {Meeting users' needs: closing the gap between support and development},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {59--61},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223000},
  doi          = {10.1145/219894.223000},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/BrandesC95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Brandt95,
  author       = {D. Scott Brandt},
  editor       = {John E. Bucher},
  title        = {Using models to "teach the Internet" or why should we want to teach
                  users about client/server architecture?},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {63--65},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223001},
  doi          = {10.1145/219894.223001},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Brandt95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Chavey95,
  author       = {Darrah Chavey},
  editor       = {John E. Bucher},
  title        = {A multi-purpose computer lab for a small college},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {67--72},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223002},
  doi          = {10.1145/219894.223002},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Chavey95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/ColgroveMA95,
  author       = {Johanna Turner Colgrove and
                  John McAnally and
                  Bruce Arnold},
  editor       = {John E. Bucher},
  title        = {Doing more with less (panel session): building a virtual helpsystem
                  with a virtual team (with virtually no time)},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {15--17},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.222991},
  doi          = {10.1145/219894.222991},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/ColgroveMA95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/CordaniN95,
  author       = {John R. Cordani and
                  Kirk P. Nagel},
  editor       = {John E. Bucher},
  title        = {Redefining user support: shifting paradigms instead of blame},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {73--76},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223003},
  doi          = {10.1145/219894.223003},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/CordaniN95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/CormanL95,
  author       = {Chris Corman and
                  Michael Lach},
  editor       = {John E. Bucher},
  title        = {A new approach to academic computing support at the University of
                  Kentucky},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {77--80},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223004},
  doi          = {10.1145/219894.223004},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/CormanL95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Counselman95,
  author       = {Libbie Counselman},
  editor       = {John E. Bucher},
  title        = {Gopher Baroque: using Gopher to train student staffers all over campus},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {81--83},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223005},
  doi          = {10.1145/219894.223005},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Counselman95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Craig95,
  author       = {Jacquelin Craig},
  editor       = {John E. Bucher},
  title        = {Enforcement strategies: for computer use violations at a public university},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {85--87},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223006},
  doi          = {10.1145/219894.223006},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Craig95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/DeBula95,
  author       = {Linda Adams DeBula},
  editor       = {John E. Bucher},
  title        = {On-line services replacing central location services},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {89--91},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223007},
  doi          = {10.1145/219894.223007},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/DeBula95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/DoddsA95,
  author       = {David E. Dodds and
                  Louie Athanasiadis},
  editor       = {John E. Bucher},
  title        = {Configuring student computer laboratories for effective utilization
                  through network management},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {93--98},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223008},
  doi          = {10.1145/219894.223008},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/DoddsA95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Duerstock95,
  author       = {Joseph A. Duerstock},
  editor       = {John E. Bucher},
  title        = {The changing face of computing or changing the face of computing},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {99--102},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223009},
  doi          = {10.1145/219894.223009},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Duerstock95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Ezekiel95,
  author       = {Aaron B. Ezekiel},
  editor       = {John E. Bucher},
  title        = {Leveraging campus network capabilities at the desktop: helping users
                  get real work done or how windows sockets {\&} {MACTCP} changed
                  my life},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {103--107},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223010},
  doi          = {10.1145/219894.223010},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Ezekiel95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Field95,
  author       = {Jay Field},
  editor       = {John E. Bucher},
  title        = {Providing Internet applications in a community college computer lab},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {109--113},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223011},
  doi          = {10.1145/219894.223011},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Field95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Ford95,
  author       = {Karen Susan Ford},
  editor       = {John E. Bucher},
  title        = {Converting from paper to {HTML}},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {115--118},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223012},
  doi          = {10.1145/219894.223012},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Ford95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Graham95,
  author       = {Stephen N. Graham},
  editor       = {John E. Bucher},
  title        = {The growth of departmental computing: history, problems and prospects},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {119--122},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223014},
  doi          = {10.1145/219894.223014},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Graham95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/HahnLR95,
  author       = {Trudi Bellardo Hahn and
                  Lida L. Larsen and
                  Barbara Rush},
  editor       = {John E. Bucher},
  title        = {The sailor master trainer training program},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {123--125},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223015},
  doi          = {10.1145/219894.223015},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/HahnLR95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/HascheK95,
  author       = {Lloyd Hasche and
                  Peter Kiewit},
  editor       = {John E. Bucher},
  title        = {Using continuing education programs to transfer campus Internet experience
                  to the community},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {127--130},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223016},
  doi          = {10.1145/219894.223016},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/HascheK95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Hathaway95,
  author       = {Joy Hathaway},
  editor       = {John E. Bucher},
  title        = {Service level agreements: keeping a rein on expectations},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {131--133},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223017},
  doi          = {10.1145/219894.223017},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Hathaway95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Hauber95,
  author       = {Wayne J. Hauber},
  editor       = {John E. Bucher},
  title        = {Microcomputer network services come of age},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {135--138},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223018},
  doi          = {10.1145/219894.223018},
  timestamp    = {Sun, 05 Sep 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/siguccs/Hauber95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/HoldenJM95,
  author       = {Julia Holden and
                  Marisa Johnson and
                  Susan Mistretta},
  editor       = {John E. Bucher},
  title        = {Transitioning from central to logical support},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {139--142},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223019},
  doi          = {10.1145/219894.223019},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/HoldenJM95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Hollander95,
  author       = {Andrew L. Hollander},
  editor       = {John E. Bucher},
  title        = {Departmentally administered, shared network services: a model of cooperation},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {143--145},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223020},
  doi          = {10.1145/219894.223020},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Hollander95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Houston95,
  author       = {David L. R. Houston},
  editor       = {John E. Bucher},
  title        = {Peoplenet: building the better network},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {147--150},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223021},
  doi          = {10.1145/219894.223021},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Houston95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Hutchison95,
  author       = {Dean Hutchison},
  editor       = {John E. Bucher},
  title        = {Improving customer support services: a total quality management approach},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {151--155},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223022},
  doi          = {10.1145/219894.223022},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Hutchison95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/IrwinS95,
  author       = {Dee Irwin and
                  Melanie A. Swain},
  editor       = {John E. Bucher},
  title        = {Managing on-line help in a networked multi-platform environment},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {157--160},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223023},
  doi          = {10.1145/219894.223023},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/IrwinS95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Jeffers95,
  author       = {Lynne Jeffers},
  editor       = {John E. Bucher},
  title        = {Trying to stay ahead of the pack: developing and supporting a WWW-based
                  campus-wide information system on a networked campus},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {161--164},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223024},
  doi          = {10.1145/219894.223024},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Jeffers95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Jones95,
  author       = {Allan R. Jones},
  editor       = {John E. Bucher},
  title        = {Networking the networks},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {165--167},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223025},
  doi          = {10.1145/219894.223025},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Jones95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Jung-Gribble95,
  author       = {Diane Jung{-}Gribble},
  editor       = {John E. Bucher},
  title        = {EdCert: education certification for computing support professionals},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {169--173},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223026},
  doi          = {10.1145/219894.223026},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Jung-Gribble95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/KaddahE95,
  author       = {Mona M. Kaddah and
                  Maha Elkoshairy},
  editor       = {John E. Bucher},
  title        = {Round the clock user services: new concepts and experiences},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {175--177},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223027},
  doi          = {10.1145/219894.223027},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/KaddahE95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/KramerBT95,
  author       = {Dennis L. Kramer and
                  Leah Boyle and
                  Casey Tucker},
  editor       = {John E. Bucher},
  title        = {Build it and they will come: adaptive technology},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {179--183},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223028},
  doi          = {10.1145/219894.223028},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/KramerBT95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/LarsenRH95,
  author       = {Lida L. Larsen and
                  MaryJac M. Reed and
                  Ken Han},
  editor       = {John E. Bucher},
  title        = {Managing information on-line: there are so many players you can't
                  find the game boards or models for campus-wide information systems},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {19--24},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.222992},
  doi          = {10.1145/219894.222992},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/LarsenRH95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Lindley95,
  author       = {Robin Lindley},
  editor       = {John E. Bucher},
  title        = {Department outreach: forging new links of communication and support},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {185--188},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223029},
  doi          = {10.1145/219894.223029},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Lindley95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/MajorMMMPS95,
  author       = {John H. Major and
                  Judy H. Martin and
                  Robert Minato and
                  Andrea L. Mox and
                  Marlene R. Pratto and
                  Martie Skinner},
  editor       = {John E. Bucher},
  title        = {Keeping it going: a progress report on the 2nd year of coast-to-coast
                  consulting},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {25--28},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.222993},
  doi          = {10.1145/219894.222993},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/siguccs/MajorMMMPS95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Martin95,
  author       = {Jerry Martin},
  editor       = {John E. Bucher},
  title        = {Seamless integration of client server applications},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {197--200},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223032},
  doi          = {10.1145/219894.223032},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Martin95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/MartinB95,
  author       = {Andrea Martin and
                  Diane Butler},
  editor       = {John E. Bucher},
  title        = {Taking the show on the road: training in a distributed support environment},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {193--195},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223031},
  doi          = {10.1145/219894.223031},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/MartinB95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/MartinSD95,
  author       = {Andrea Martin and
                  Beth Shapiro and
                  Vicky Dean},
  editor       = {John E. Bucher},
  title        = {Back to the future: implementing a distributed support environment},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {189--192},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223030},
  doi          = {10.1145/219894.223030},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/MartinSD95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Mateik95,
  author       = {Deborah Mateik},
  editor       = {John E. Bucher},
  title        = {The summer institute for instructional technology: goodbye chalk and
                  slate; hello mouse and web},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {201--205},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223033},
  doi          = {10.1145/219894.223033},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Mateik95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Mather95,
  author       = {Dan Mather},
  editor       = {John E. Bucher},
  title        = {Automated installation and updating of Windows-based Internet applications
                  at James Madison University},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {207--209},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223034},
  doi          = {10.1145/219894.223034},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Mather95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Mazza95,
  author       = {Theodore Mazza},
  editor       = {John E. Bucher},
  title        = {Training for {CWIS} publishing: adaptation and adjustment},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {211--213},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223035},
  doi          = {10.1145/219894.223035},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Mazza95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/McMullen95,
  author       = {Bud McMullen},
  editor       = {John E. Bucher},
  title        = {Providing networking support when everybody wants it},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {215--217},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223036},
  doi          = {10.1145/219894.223036},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/McMullen95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/MurrayB95,
  author       = {Tom Murray and
                  Liz Brigman},
  editor       = {John E. Bucher},
  title        = {How to survive when demand exceeds supply: implementing a problem
                  tracking system},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {219--223},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223037},
  doi          = {10.1145/219894.223037},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/MurrayB95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/NicastriA95,
  author       = {Cathy Nicastri and
                  Louie Athanasiadis},
  editor       = {John E. Bucher},
  title        = {A networked enrollment system},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {225--228},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223038},
  doi          = {10.1145/219894.223038},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/NicastriA95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Olexy95,
  author       = {Jeanne Marie Olexy},
  editor       = {John E. Bucher},
  title        = {How many pieces of paper can we eliminate in running a computer lab?},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {229--231},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223039},
  doi          = {10.1145/219894.223039},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Olexy95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Owen95,
  author       = {Shelley Owen},
  editor       = {John E. Bucher},
  title        = {Workgroup connectivity and the student consultant: mentoring collaboration},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {233--235},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223040},
  doi          = {10.1145/219894.223040},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Owen95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Pavolka95,
  author       = {Rita Pavolka},
  editor       = {John E. Bucher},
  title        = {Creating a winning student computing partners network},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {237--240},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223041},
  doi          = {10.1145/219894.223041},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Pavolka95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Poduska95,
  author       = {Frank Poduska},
  editor       = {John E. Bucher},
  title        = {Networking with workgroup administrators},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {241--244},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223042},
  doi          = {10.1145/219894.223042},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Poduska95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Reaney95,
  author       = {James E. Reaney},
  editor       = {John E. Bucher},
  title        = {Distributed support issues in an academic computing environment},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {245--248},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223043},
  doi          = {10.1145/219894.223043},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Reaney95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/RiciglianoO95,
  author       = {Lori Ricigliano and
                  Shelley Owen},
  editor       = {John E. Bucher},
  title        = {Engaging faculty in technology for teaching and research},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {249--251},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223044},
  doi          = {10.1145/219894.223044},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/RiciglianoO95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Safian95,
  author       = {Roger A. Safian},
  editor       = {John E. Bucher},
  title        = {Secure your network in ten easy steps},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {253--255},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223045},
  doi          = {10.1145/219894.223045},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Safian95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Scully95,
  author       = {Ken Scully},
  editor       = {John E. Bucher},
  title        = {Making large amounts of data available to users in a distributed computing
                  environment},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {257--261},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223046},
  doi          = {10.1145/219894.223046},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Scully95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Shackleford95,
  author       = {Karen Shackleford},
  editor       = {John E. Bucher},
  title        = {Perception is in the eye of the beholder},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {263--265},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223047},
  doi          = {10.1145/219894.223047},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Shackleford95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Sherer95,
  author       = {Michael Sherer},
  editor       = {John E. Bucher},
  title        = {The search for the holy Grail: user-installable network connections},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {267--269},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223048},
  doi          = {10.1145/219894.223048},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Sherer95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Small95,
  author       = {John Joseph Small},
  editor       = {John E. Bucher},
  title        = {Issues in faculty training},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {271--273},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223049},
  doi          = {10.1145/219894.223049},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Small95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Versace95,
  author       = {Fran Versace},
  editor       = {John E. Bucher},
  title        = {Welcome to the orient express: making good connections from "hire
                  to there" (the journey of a new recruit)},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {275--277},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223050},
  doi          = {10.1145/219894.223050},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Versace95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Vessell95,
  author       = {Keith Vessell},
  editor       = {John E. Bucher},
  title        = {Integrating adaptive technology into general lab sites},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {279--281},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223051},
  doi          = {10.1145/219894.223051},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Vessell95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Warrington95,
  author       = {Carol L. Warrington},
  editor       = {John E. Bucher},
  title        = {Conversion to self-support status: responding to the challenges of
                  making ends meet},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {283--285},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223052},
  doi          = {10.1145/219894.223052},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Warrington95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Yohe95,
  author       = {J. Michael Yohe},
  editor       = {John E. Bucher},
  title        = {Town, gown and the web},
  booktitle    = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  pages        = {287--291},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894.223053},
  doi          = {10.1145/219894.223053},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Yohe95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/siguccs/1995,
  editor       = {John E. Bucher},
  title        = {Proceedings of the 23rd Annual {ACM} {SIGUCCS} Conference on User
                  Services: Winning the Networking Game, October 15-18, 1995, St. Louis,
                  Missouri, {USA}},
  publisher    = {{ACM}},
  year         = {1995},
  url          = {https://doi.org/10.1145/219894},
  doi          = {10.1145/219894},
  isbn         = {0-89791-704-9},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/1995.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}