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@inproceedings{DBLP:conf/siguccs/Bleed91,
author = {Ronald D. Bleed},
editor = {Russell S. Vaught},
title = {User services that leveraged strategic direction},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {35--37},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122903},
doi = {10.1145/122898.122903},
timestamp = {Tue, 06 Nov 2018 16:58:11 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Bleed91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Conniff91,
author = {William P. Conniff},
editor = {Russell S. Vaught},
title = {Mapping user needs to information resources},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {43--48},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122905},
doi = {10.1145/122898.122905},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Conniff91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/ConniffG91,
author = {Alice L. Conniff and
Thomas A. Gerace},
editor = {Russell S. Vaught},
title = {A "full-service" approach to computing support},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {39--42},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122904},
doi = {10.1145/122898.122904},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/ConniffG91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/ConnollyMR91,
author = {Frank W. Connolly and
Patricia McGregor and
Virginia E. Rezmierski},
editor = {Russell S. Vaught},
title = {Ethics and values issues, information technology and university responses
to the mix},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {21--23},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122901},
doi = {10.1145/122898.122901},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/ConnollyMR91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Costello91,
author = {Joanne Costello},
editor = {Russell S. Vaught},
title = {Security on computer networks},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {49--52},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122906},
doi = {10.1145/122898.122906},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Costello91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Costello91a,
author = {Joanne Costello},
editor = {Russell S. Vaught},
title = {Issues of censorship vs privacy on computer networks},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {53--56},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122907},
doi = {10.1145/122898.122907},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Costello91a.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/DeBula91,
author = {Linda Adams DeBula},
editor = {Russell S. Vaught},
title = {Networking and telecommunication strategies - on-line services for
the campus},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {57--60},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122908},
doi = {10.1145/122898.122908},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/DeBula91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/EiseleT91,
author = {Victoria Eisele and
Laura Teich},
editor = {Russell S. Vaught},
title = {When you can't chain'em to the desk: secrets for getting and keeping
labbies},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {61--68},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122909},
doi = {10.1145/122898.122909},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/EiseleT91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Eveleth91,
author = {Jan Eveleth},
editor = {Russell S. Vaught},
title = {Internet library catalogs: the {MPG} as emulation negotiator},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {69--71},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122910},
doi = {10.1145/122898.122910},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Eveleth91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Fermann91,
author = {Carla J. Fermann},
editor = {Russell S. Vaught},
title = {On-line consulting for the on-line consultant},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {73--75},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122911},
doi = {10.1145/122898.122911},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Fermann91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Fisk91,
author = {Bob Fisk},
editor = {Russell S. Vaught},
title = {Using Excel for scientific calculations},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {3--13},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122899},
doi = {10.1145/122898.122899},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Fisk91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/FosterF91,
author = {Stephen Foster and
Daniel Ferrer},
editor = {Russell S. Vaught},
title = {Electronic mail: expanding library services beyond traditional boundaries},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {77--80},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122912},
doi = {10.1145/122898.122912},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/FosterF91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Fyfe91,
author = {Robert J. Fyfe},
editor = {Russell S. Vaught},
title = {The Chapman Residence Hall project: a microcomputer rental pilot project},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {81--88},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122913},
doi = {10.1145/122898.122913},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Fyfe91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Gammill91,
author = {Susan H. Gammill},
editor = {Russell S. Vaught},
title = {Strategies for small schools "reaching out to the community"},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {89--92},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122914},
doi = {10.1145/122898.122914},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Gammill91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Grant91,
author = {A. Webster Grant},
editor = {Russell S. Vaught},
title = {"Connecting" distributed support: the UW-Madison Tech Partners Program},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {93--98},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122915},
doi = {10.1145/122898.122915},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Grant91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/HarrisT91,
author = {Susan R. Harris and
Susan Topol},
editor = {Russell S. Vaught},
title = {Downsizing newsletters at the University of Michigan},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {99--103},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122916},
doi = {10.1145/122898.122916},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/HarrisT91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/HaskettSTS91,
author = {James A. Haskett and
John W. Smith and
George Town and
Susan F. Stager},
editor = {Russell S. Vaught},
title = {Practical management of computer ethics: computer center and computer
science department approaches},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {25--31},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122902},
doi = {10.1145/122898.122902},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/HaskettSTS91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Hawkins91,
author = {John Hawkins},
editor = {Russell S. Vaught},
title = {The evolving support toolbox or redistributed support},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {105--112},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122917},
doi = {10.1145/122898.122917},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Hawkins91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Hay91,
author = {Susan E. Hay},
editor = {Russell S. Vaught},
title = {Supporting the supporters},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {113--116},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122918},
doi = {10.1145/122898.122918},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Hay91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Hites91,
author = {Bonnie R. Hites},
editor = {Russell S. Vaught},
title = {Distributed support assistants as partners},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {117--122},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122919},
doi = {10.1145/122898.122919},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Hites91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Huber91,
author = {Marsha M. Huber},
editor = {Russell S. Vaught},
title = {The use of video capture boards in academia, specifically in desktop
presentation and desktop publication},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {123--128},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122920},
doi = {10.1145/122898.122920},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Huber91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Hughes91,
author = {Thomas J. Hughes},
editor = {Russell S. Vaught},
title = {Raising eyebrows and salaries: an incentive program for student workers},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {129--132},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122921},
doi = {10.1145/122898.122921},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Hughes91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Hutchinson91,
author = {Linda Hutchinson},
editor = {Russell S. Vaught},
title = {Consulting: new approaches},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {133--140},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122922},
doi = {10.1145/122898.122922},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Hutchinson91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Huth91,
author = {Steven K. Huth},
editor = {Russell S. Vaught},
title = {Providing computing services outside of the computing labs},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {141--145},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122923},
doi = {10.1145/122898.122923},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Huth91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Jacques91,
author = {Sandra E. Jacques},
editor = {Russell S. Vaught},
title = {Moving mountains: transitioning from a paper to a computer based administrative
system},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {147--153},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122924},
doi = {10.1145/122898.122924},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Jacques91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Jovanovic91,
author = {Marsha Jovanovic},
editor = {Russell S. Vaught},
title = {Producing a technical newsletter in a supercomputing environment -
information source mixing and the production of documents and newsletter
articles},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {155--157},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122925},
doi = {10.1145/122898.122925},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Jovanovic91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Jung91,
author = {Diane Louise Jung},
editor = {Russell S. Vaught},
title = {Distributed support for {LAN} administration},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {159--164},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122926},
doi = {10.1145/122898.122926},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Jung91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Kearns91,
author = {Lorna Richey Kearns},
editor = {Russell S. Vaught},
title = {Distributed computing support: buying and selling it wholesale},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {165--169},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122927},
doi = {10.1145/122898.122927},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Kearns91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Kieran-Greenbush91,
author = {Sheila Kieran{-}Greenbush},
editor = {Russell S. Vaught},
title = {Respecting diversity: designing from a feminine perspective},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {171--175},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122928},
doi = {10.1145/122898.122928},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Kieran-Greenbush91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Kieran-Greenbush91a,
author = {Sheila Kieran{-}Greenbush},
editor = {Russell S. Vaught},
title = {Reaching the adult learner: adult learning and computer training},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {177--182},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122929},
doi = {10.1145/122898.122929},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Kieran-Greenbush91a.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/KimM91,
author = {Laura Kim and
Jeffrey McCullough},
editor = {Russell S. Vaught},
title = {Novell cuisine},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {183--184},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122930},
doi = {10.1145/122898.122930},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/KimM91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Lane91,
author = {Adelaide I. Lane},
editor = {Russell S. Vaught},
title = {A paradigm for user services support of distributed computing},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {185--189},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122931},
doi = {10.1145/122898.122931},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Lane91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Lawson91,
author = {Jeb Lawson},
editor = {Russell S. Vaught},
title = {Retreats},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {15},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122900},
doi = {10.1145/122898.122900},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Lawson91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Li91,
author = {Sandra J. Li},
editor = {Russell S. Vaught},
title = {Training students on customer service excellence},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {191--193},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122932},
doi = {10.1145/122898.122932},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Li91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Livingston91,
author = {Katie M. Livingston},
editor = {Russell S. Vaught},
title = {Student employees: threat or menace?},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {195--198},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.105251},
doi = {10.1145/122898.105251},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Livingston91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Lloyd91,
author = {Les Lloyd},
editor = {Russell S. Vaught},
title = {Student employees in academic computing: more than just baby-sitters
for equipment},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {199--201},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122933},
doi = {10.1145/122898.122933},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Lloyd91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Manderson91,
author = {Landy Manderson},
editor = {Russell S. Vaught},
title = {A cornucopia of connections: getting from here to there, for little
or no money down},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {203--210},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122934},
doi = {10.1145/122898.122934},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Manderson91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Manrique91,
author = {Cecilia G. Manrique},
editor = {Russell S. Vaught},
title = {Bringing the world into the classroom via electronic mail},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {211--218},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122935},
doi = {10.1145/122898.122935},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Manrique91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Martin91,
author = {Jerry Martin},
editor = {Russell S. Vaught},
title = {There's gold in them thar networks! or searching for treasure in all
wrong places},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {219--227},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122936},
doi = {10.1145/122898.122936},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Martin91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/McGregor91,
author = {Patrick V. McGregor},
editor = {Russell S. Vaught},
title = {On the hot seat: preventing staff burnout by rotating consulting responsibilities},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {229--234},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122937},
doi = {10.1145/122898.122937},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/McGregor91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Meneghin91,
author = {Cindy Meneghin},
editor = {Russell S. Vaught},
title = {Pick a medium, but not just any medium},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {235--238},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122938},
doi = {10.1145/122898.122938},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Meneghin91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/MerkelL91,
author = {Vince Merkel and
Deanne Loftus},
editor = {Russell S. Vaught},
title = {The death of personal computing at the University of Scranton},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {239--242},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122939},
doi = {10.1145/122898.122939},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/MerkelL91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Moum91,
author = {Glenda E. Moum},
editor = {Russell S. Vaught},
title = {Accommodating the computing access needs of persons with disabilities},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {243--246},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122940},
doi = {10.1145/122898.122940},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Moum91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Muir91,
author = {James A. Muir},
editor = {Russell S. Vaught},
title = {It's out there, somewhere..., but what's available, and how can {I}
access it?},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {247--253},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122942},
doi = {10.1145/122898.122942},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Muir91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Nun91,
author = {Patricia Nun},
editor = {Russell S. Vaught},
title = {{TIPS} - today's information processing skills},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {255--261},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122943},
doi = {10.1145/122898.122943},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Nun91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Olexy91,
author = {Jeanne Marie Olexy},
editor = {Russell S. Vaught},
title = {Documentation in academic computing management},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {263--269},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122944},
doi = {10.1145/122898.122944},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Olexy91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/PardoB91,
author = {Theresa A. Pardo and
Jami L. Bult},
editor = {Russell S. Vaught},
title = {Reorganization for the 90's},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {271--274},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122945},
doi = {10.1145/122898.122945},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/PardoB91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/PavolkaS91,
author = {Rita Pavolka and
Susan F. Stager},
editor = {Russell S. Vaught},
title = {Administrative workstation project: computer training for the vice
president's office},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {275--281},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122946},
doi = {10.1145/122898.122946},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/PavolkaS91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Pike91,
author = {Leila Shahbender Pike},
editor = {Russell S. Vaught},
title = {"Help, come and fix it for me!"},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {283--286},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122947},
doi = {10.1145/122898.122947},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Pike91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Pohlhaus91,
author = {Elizabeth R. Pohlhaus},
editor = {Russell S. Vaught},
title = {How much does it cost to run a users area?},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {287--293},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122948},
doi = {10.1145/122898.122948},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Pohlhaus91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Pounds91,
author = {Lawrence A. Pounds},
editor = {Russell S. Vaught},
title = {Microcomputer software distribution: valuable or valueless exercise
in resource management?},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {295--300},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122949},
doi = {10.1145/122898.122949},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Pounds91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Powers91,
author = {Mark Powers},
editor = {Russell S. Vaught},
title = {The Miami University Cultural Diversity Awareness project},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {301--302},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122941},
doi = {10.1145/122898.122941},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Powers91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Raleigh91,
author = {Donna Raleigh},
editor = {Russell S. Vaught},
title = {Writing collaborative documentation over the network or it sure beats
trudging to another working session in a snowstorm!},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {303--311},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122951},
doi = {10.1145/122898.122951},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Raleigh91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Raleigh91a,
author = {Donna Raleigh},
editor = {Russell S. Vaught},
title = {Working together: improving communications between help desk personnel
and faculty},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {313--316},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122952},
doi = {10.1145/122898.122952},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Raleigh91a.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Rezmierski91,
author = {Virginia E. Rezmierski},
editor = {Russell S. Vaught},
title = {Creation and implementation of policy for information technology use:
abounding ethics and values issues},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {317--324},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122953},
doi = {10.1145/122898.122953},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Rezmierski91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Rogainis91,
author = {Janis Rogainis},
editor = {Russell S. Vaught},
title = {Finding harmony in systems development and user services},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {325--331},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122954},
doi = {10.1145/122898.122954},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Rogainis91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Roy91,
author = {Sharon Roy},
editor = {Russell S. Vaught},
title = {Designing a campus-wide workstation environment for science and engineering
instruction},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {333--339},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122955},
doi = {10.1145/122898.122955},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Roy91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Ruffo91,
author = {Beth D. Ruffo},
editor = {Russell S. Vaught},
title = {{FACES:} a faculty support program at Syracuse University. How do
we assist faculty in bringing the computer into the classroom?},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {341--344},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122956},
doi = {10.1145/122898.122956},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Ruffo91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Rumble91,
author = {Christine Dobson Rumble},
editor = {Russell S. Vaught},
title = {The "human element" approach to decision making... lets try reorganization},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {345--350},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122957},
doi = {10.1145/122898.122957},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Rumble91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/SainiL91,
author = {Surinder Saini and
Lucianne Lavvie},
editor = {Russell S. Vaught},
title = {Providing user support: a response to economic restraint},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {351--356},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122958},
doi = {10.1145/122898.122958},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/SainiL91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Schatz91,
author = {David Schatz},
editor = {Russell S. Vaught},
title = {Handicapped computing},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {357--362},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122959},
doi = {10.1145/122898.122959},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Schatz91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/SheddonS91,
author = {Mark Sheddon and
Wayne Schroeder},
editor = {Russell S. Vaught},
title = {Electronic consulting: software tools to enhance consulting at the
San Diego Supercomputer Center},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {367--372},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122962},
doi = {10.1145/122898.122962},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/SheddonS91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/SitzeK91,
author = {Paul J. Sitze and
Yin Kean},
editor = {Russell S. Vaught},
title = {Centrally supporting remote printing},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {363--365},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122960},
doi = {10.1145/122898.122960},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/SitzeK91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Sowden91,
author = {Barbara J. Sowden},
editor = {Russell S. Vaught},
title = {Training and development: computing site operators at Arizona State
University},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {373--376},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122963},
doi = {10.1145/122898.122963},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Sowden91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Stallworth91,
author = {Karen Stallworth},
editor = {Russell S. Vaught},
title = {Distributed {LAN} administration},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {377--378},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122964},
doi = {10.1145/122898.122964},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Stallworth91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Strauss91,
author = {Howard Joy Strauss},
editor = {Russell S. Vaught},
title = {Scantastic voyage},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {379--393},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122965},
doi = {10.1145/122898.122965},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Strauss91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Tillman91,
author = {Irwin Tillman},
editor = {Russell S. Vaught},
title = {Working miracles: providing Mac {\&} {PC} data recovery services},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {395--404},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122966},
doi = {10.1145/122898.122966},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Tillman91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/VanHaren91,
author = {Christopher J. VanHaren},
editor = {Russell S. Vaught},
title = {{DASH:} a resource browser and help system},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {405--406},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122967},
doi = {10.1145/122898.122967},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/VanHaren91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/VersaceF91,
author = {Fran Versace and
Christina M. Frederick},
editor = {Russell S. Vaught},
title = {Three steps for effective student consulting education, motivation,
and promotion},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {407--410},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122968},
doi = {10.1145/122898.122968},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/VersaceF91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Wall91,
author = {Matthew Wall},
editor = {Russell S. Vaught},
title = {Discipline-oriented vertical organization in academic computing},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {411--416},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122969},
doi = {10.1145/122898.122969},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Wall91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/Walter91,
author = {Jenny E. Walter},
editor = {Russell S. Vaught},
title = {Providing distributed services in a small college setting or surviving
as a user services generalist},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {417--424},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122970},
doi = {10.1145/122898.122970},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/Walter91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/WilsonM91,
author = {Derek J. Wilson and
Kata McCarville},
editor = {Russell S. Vaught},
title = {Tearing down the walls: supporting an emerging interdependent computing
environment},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {425--429},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122971},
doi = {10.1145/122898.122971},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/WilsonM91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/siguccs/WolffR91,
author = {Jane Wolff and
Aron Roberts},
editor = {Russell S. Vaught},
title = {The Sears, Roebuck of software distribution},
booktitle = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
pages = {431--433},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898.122972},
doi = {10.1145/122898.122972},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/WolffR91.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/siguccs/1991,
editor = {Russell S. Vaught},
title = {Proceedings of the 19th Annual {ACM} {SIGUCCS} Conference on User
Services, November 3-6, 1991, Seattle, Washington, {USA}},
publisher = {{ACM}},
year = {1991},
url = {https://doi.org/10.1145/122898},
doi = {10.1145/122898},
isbn = {0-89791-454-6},
timestamp = {Tue, 06 Nov 2018 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/siguccs/1991.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
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