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Name: dblp XML data dump
Creator: Schloss Dagstuhl - Leibniz Center for Informatics
Published: 1993
License: https://creativecommons.org/publicdomain/zero/1.0/
Keywords: dblp, XML, computer science, scholarly publications, metadata

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@inproceedings{DBLP:conf/siguccs/0002H84,
  author       = {John Thornton and
                  Agnes A. Hoey},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {An Experiment in senior staff working alongside student consultants},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {221--225},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800611},
  doi          = {10.1145/800019.800611},
  timestamp    = {Tue, 06 Nov 2018 16:58:10 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/0002H84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/Allen84,
  author       = {Karen W. Allen},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {Software lending library},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {171--172},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800601},
  doi          = {10.1145/800019.800601},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Allen84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/Andersen84,
  author       = {Sigurd Andersen},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {Computers in the humanities: Providing faculty with new tools},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {143--148},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800593},
  doi          = {10.1145/800019.800593},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Andersen84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/AshmoreHH84,
  author       = {Bill L. Ashmore and
                  F. Russell Helm and
                  Sally D. Haerer},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {Maintaining user service and direction in a complex environment},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {79--83},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800580},
  doi          = {10.1145/800019.800580},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/AshmoreHH84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/Bahr84,
  author       = {Susan J. Bahr},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {Teaching workshops to college faculty, staff, and administrators},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {179--183},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800604},
  doi          = {10.1145/800019.800604},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Bahr84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/BanisterKN84,
  author       = {Cheryl Banister and
                  Laura Kim and
                  Cindy Nelson},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {Information center for administrative data implementation experience
                  at {UC} Berkeley},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {91--99},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800582},
  doi          = {10.1145/800019.800582},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/BanisterKN84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/Bennett84,
  author       = {Thomas H. Bennett},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {Finding out what people really think about computer use at a university},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {3--4},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800565},
  doi          = {10.1145/800019.800565},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Bennett84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/Brand84,
  author       = {Russell L. Brand},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {{F.I.S.H.:} Factors, interactions, and support for humans},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {5--8},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800566},
  doi          = {10.1145/800019.800566},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Brand84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/Bucher84,
  author       = {John E. Bucher},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {Burn out in user services},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {149--150},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800594},
  doi          = {10.1145/800019.800594},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Bucher84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/Chaffee84,
  author       = {Roger B. Chaffee},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {{AID} - access to informal documentation},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {155--159},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800596},
  doi          = {10.1145/800019.800596},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Chaffee84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/CohenC84,
  author       = {Joel Cohen and
                  Mark H. Castner},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {User services as information center},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {151--153},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800595},
  doi          = {10.1145/800019.800595},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/CohenC84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/Coultis84,
  author       = {Debbie W. Coultis},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {The Argonne workstation evaluation and demonstration room},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {45--49},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800574},
  doi          = {10.1145/800019.800574},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Coultis84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/Dexheimer84,
  author       = {Jean Dexheimer},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {Inter-university consortium for educational computing},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {177--178},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800603},
  doi          = {10.1145/800019.800603},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Dexheimer84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/Doherty84,
  author       = {Carol W. Doherty},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {Word processors: {A} new group of users and what to do with them},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {57--58},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800576},
  doi          = {10.1145/800019.800576},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Doherty84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/FongBCGHLW84,
  author       = {Kirby W. Fong and
                  Kathryn P. Berkbigler and
                  Roger B. Chaffee and
                  T. R. Girill and
                  Barbara L. Herron and
                  Clement L. Luk and
                  Janet Wallace},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {Online documentation and user services},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {9--10},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800567},
  doi          = {10.1145/800019.800567},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/FongBCGHLW84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/GeraceBT84,
  author       = {Thomas A. Gerace and
                  William F. Beyer and
                  John M. Tyler},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {Microcomputer information center and showroom: The creation of a microcomputer
                  store},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {215--219},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800610},
  doi          = {10.1145/800019.800610},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/GeraceBT84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/HaererHA84,
  author       = {Sally D. Haerer and
                  Russell R. Helm and
                  Bill L. Ashmore},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {The design of a low-cost, high-speed local area network},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {131--134},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800590},
  doi          = {10.1145/800019.800590},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/HaererHA84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/Hagen-Wittbecker84,
  author       = {Alan Hagen{-}Wittbecker},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {Literacy and computer illiteracy},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {113--116},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800585},
  doi          = {10.1145/800019.800585},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Hagen-Wittbecker84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/Hartman84,
  author       = {Janet D. Hartman},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {Management of decentralized computing facilities},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {73--77},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800579},
  doi          = {10.1145/800019.800579},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Hartman84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/Havens84,
  author       = {Kelly Havens},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {Running a micro lab: One year later},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {123--125},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800588},
  doi          = {10.1145/800019.800588},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Havens84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/HeeremaLW84,
  author       = {Kathy Heerema and
                  Kit Larsen and
                  Sara Wyant},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {Experiences with a micro lab network},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {101--107},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800583},
  doi          = {10.1145/800019.800583},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/HeeremaLW84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/HoskinsO84,
  author       = {Dick Hoskins and
                  Thomas Ormand},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {Project management in an academic computing center: Installing a laser
                  printer},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {161--163},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800597},
  doi          = {10.1145/800019.800597},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/HoskinsO84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/Jacobsen84,
  author       = {John Jacobsen},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {An automated management system for applications software},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {173--175},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800602},
  doi          = {10.1145/800019.800602},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Jacobsen84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/JacobsonN84,
  author       = {Ellen M. Jacobson and
                  William A. Newman},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {Evolving consulting services into an academic setting},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {227--230},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800612},
  doi          = {10.1145/800019.800612},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/JacobsonN84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/Jenkins84,
  author       = {Susan Jenkins},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {The software sampler workshop: Intermediate training for university
                  microcomputer users},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {185--187},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800605},
  doi          = {10.1145/800019.800605},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Jenkins84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/Jennes84,
  author       = {Fred Jennes},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {The microcomputer user services specialist an evolving role},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {11--16},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800568},
  doi          = {10.1145/800019.800568},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Jennes84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/JohnstonH84,
  author       = {Ric Johnston and
                  Dick Hoskins},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {Tracking and planning staff time for an academic computing center},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {197--200},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800607},
  doi          = {10.1145/800019.800607},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/JohnstonH84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/LambertM84,
  author       = {Larry Lambert and
                  Jane{-}Ellen Miller},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {Academic support vs. information support: Bringing information management
                  to the community college},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {85--90},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800581},
  doi          = {10.1145/800019.800581},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/LambertM84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/MajorP84,
  author       = {John H. Major and
                  Roi Prueher},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {Functional computer literacy},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {135--138},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800591},
  doi          = {10.1145/800019.800591},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/MajorP84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/Martin84,
  author       = {Jerry Martin},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {Presentation graphics},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {23--26},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800570},
  doi          = {10.1145/800019.800570},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Martin84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/Mihalo84,
  author       = {William E. Mihalo},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {Supporting microcomputers in a multi-vendor environment},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {59--65},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800577},
  doi          = {10.1145/800019.800577},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Mihalo84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/MitchellY84,
  author       = {Jim D. Mitchell and
                  Joshua E. Yeidel},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {Techniques for mass training in basic computer skills},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {189--196},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800606},
  doi          = {10.1145/800019.800606},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/MitchellY84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/Mize84,
  author       = {Margaret P. Mize},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {The next step: User-defined microcomputing facilities},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {169},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800600},
  doi          = {10.1145/800019.800600},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Mize84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/Oribello84,
  author       = {Anne Oribello},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {To serve or not to serve},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {167--168},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800599},
  doi          = {10.1145/800019.800599},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Oribello84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/PaulBDJS84,
  author       = {Terri Paul and
                  Debbie Bowman and
                  Tammy Day and
                  Tahereh Jafari and
                  Ralph Stranahan},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {A new role for user services},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {17--22},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800569},
  doi          = {10.1145/800019.800569},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/PaulBDJS84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/Peters84,
  author       = {Gail S. Peters},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {Handling visual media preparation for Ohio state's computer center
                  workshops},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {27--33},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800571},
  doi          = {10.1145/800019.800571},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Peters84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/PinkhamF84,
  author       = {Roger S. Pinkham and
                  Edward A. Friedman},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {Micros for students-a computer-intensive environment},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {121},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800587},
  doi          = {10.1145/800019.800587},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/PinkhamF84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/Plishka84,
  author       = {Richard M. Plishka},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {Microcomputers as a productivity tool at a satellite campus},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {127--129},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800589},
  doi          = {10.1145/800019.800589},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Plishka84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/Purvis84,
  author       = {C. Purvis},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {Centralized vs. diversified user services: {A} user's perspective},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {1},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800564},
  doi          = {10.1145/800019.800564},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Purvis84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/RoseR84,
  author       = {Bruce L. Rose and
                  Claire K. Rossbach},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {Retooling the user support staff of the computer center towards a
                  micro information center facility},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {67--72},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800578},
  doi          = {10.1145/800019.800578},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/RoseR84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/Simpkins84,
  author       = {Alice M. Simpkins},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {Computer literacy at Paine College},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {117--119},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800586},
  doi          = {10.1145/800019.800586},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Simpkins84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/Skrabak84,
  author       = {Anthony Skrabak},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {A microcomputer demonstration and evaluation lab},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {35},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800572},
  doi          = {10.1145/800019.800572},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Skrabak84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/SloanH84,
  author       = {Lynda Sloan and
                  Antony Halaris},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {The multiplier effect of computing literacy on user services},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {139--142},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800592},
  doi          = {10.1145/800019.800592},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/SloanH84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/Sprafka84,
  author       = {Alexandra Sprafka},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {User services support levels for microcomputer hardware and software},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {205--214},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800609},
  doi          = {10.1145/800019.800609},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Sprafka84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/Strauss84,
  author       = {Howard Strauss},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {How does a centralized computer center with a large mainframe adapt
                  to the introduction of lots of micros?},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {165},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800598},
  doi          = {10.1145/800019.800598},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Strauss84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/Ward84,
  author       = {Sandra Ward},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {Personal work-stations at the University of Waterloo},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {37--43},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800573},
  doi          = {10.1145/800019.800573},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Ward84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/WebsterL84,
  author       = {Anne Webster and
                  Leila C. Lyons},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {Computing: Taking the first byte},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {51--56},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800575},
  doi          = {10.1145/800019.800575},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/WebsterL84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/Wenzel84,
  author       = {Zita M. Wenzel},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {Development of the {MIT} microcomputer center},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {109--112},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800584},
  doi          = {10.1145/800019.800584},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/Wenzel84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/siguccs/YeidelB84,
  author       = {Joshua E. Yeidel and
                  George W. Ball},
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {The information center: {A} unified approach to user services},
  booktitle    = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  pages        = {201--204},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019.800608},
  doi          = {10.1145/800019.800608},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/YeidelB84.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@proceedings{DBLP:conf/siguccs/1984,
  editor       = {Robert W. Lutz and
                  Ellen M. Jacobson and
                  Barbara Rader},
  title        = {Proceedings of the 12th annual {ACM} {SIGUCCS} conference on User
                  services, Reno, Nevada, USA, November 11-14, 1984},
  publisher    = {{ACM}},
  year         = {1984},
  url          = {https://doi.org/10.1145/800019},
  doi          = {10.1145/800019},
  isbn         = {0-89791-146-6},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/siguccs/1984.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

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