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"E-Service Intelligence: Methodologies, Technologies and Applications"
Jie Lu, Guangquan Zhang, Da Ruan (2007)
- Jie Lu, Guangquan Zhang, Da Ruan:
E-Service Intelligence: Methodologies, Technologies and Applications. Studies in Computational Intelligence 37, Springer 2007, ISBN 978-3-540-37015-4 [contents]
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