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"Introducing Knowledge Management as Both Desirable and Undesirable Processes."
Frank Land, Urooj Amjad, Sevasti-Melissa Nolas (2011)
- Frank Land, Urooj Amjad, Sevasti-Melissa Nolas:
Introducing Knowledge Management as Both Desirable and Undesirable Processes. Encyclopedia of Knowledge Management 2011: 473-481

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