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"E-Government und Servicequalität: Analysen zur Perspektive von ..."
Bernhard Schmidt (2003)
- Bernhard Schmidt:
E-Government und Servicequalität: Analysen zur Perspektive von IT-Anbietern und Verwaltungsführung. University of St. Gallen, 2003, ISBN 3-258-06617-5, pp. 1-354
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