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"MSS4TQM-a management support system for total quality management."
Eric W. T. Ngai, T. C. Edwin Cheng (1999)
- Eric W. T. Ngai, T. C. Edwin Cheng:
MSS4TQM-a management support system for total quality management. IEEE Trans. Syst. Man Cybern. Part C 29(3): 371-386 (1999)
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