"Response-to-Complaint Letter as a Rhetorical Genre."

Kelly A. Schaefer (2010)

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DOI: 10.1109/TPC.2010.2046089

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type: Journal Article

metadata version: 2020-08-20

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Kelly A. Schaefer:
Response-to-Complaint Letter as a Rhetorical Genre. IEEE Trans. Prof. Commun. 53(2): 158-163 (2010)

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