"Information Technology Resources and Customer-Service Process Coordination ..."

Patrick I. Jeffers, Rhoda C. Joseph (2010)

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DOI: 10.1109/TPC.2009.2038739

access: closed

type: Journal Article

metadata version: 2020-08-20

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Patrick I. Jeffers, Rhoda C. Joseph:
Information Technology Resources and Customer-Service Process Coordination in Third-Party Logistics. IEEE Trans. Prof. Commun. 53(1): 69-83 (2010)

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