"Resolution Recommendation for Event Tickets in Service Management."

Wubai Zhou et al. (2016)

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DOI: 10.1109/TNSM.2016.2587807

access: closed

type: Journal Article

metadata version: 2020-08-27

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Wubai Zhou, Liang Tang, Chunqiu Zeng, Tao Li, Larisa Shwartz, Genady Ya. Grabarnik:
Resolution Recommendation for Event Tickets in Service Management. IEEE Trans. Netw. Serv. Manag. 13(4): 954-967 (2016)

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