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"Evaluating the Impact of Complaints on Firms' Idiosyncratic Risk: The ..."
Baoqiang Zhan et al. (2024)
- Baoqiang Zhan, Yongli Li, Chuang Wei, Chong Wu, Eric W. T. Ngai:
Evaluating the Impact of Complaints on Firms' Idiosyncratic Risk: The Roles of Valance and Channel. IEEE Trans. Engineering Management 71: 15333-15348 (2024)
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