"A Tool-Based Framework to Assess and Challenge the Responsiveness of ..."

Eva Petitdemange et al. (2020)

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DOI: 10.1109/TEM.2019.2954013

access: closed

type: Journal Article

metadata version: 2023-02-12

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Eva Petitdemange, Franck Fontanili, Elyes Lamine, Matthieu Lauras, Uche Okongwu:
A Tool-Based Framework to Assess and Challenge the Responsiveness of Emergency Call Centers. IEEE Trans. Engineering Management 67(3): 568-581 (2020)

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