"Evaluating the impact of service quality on the dynamics of customer ..."

Syed Abou Iltaf Hussain et al. (2019)

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DOI: 10.1007/S11235-018-0514-5

access: closed

type: Journal Article

metadata version: 2022-10-02

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Syed Abou Iltaf Hussain, Debasish Baruah, Bapi Dutta, Uttam Kumar Mandal, Sankar Prasad Mondal, Thuleswar Nath:
Evaluating the impact of service quality on the dynamics of customer satisfaction in the telecommunication industry of Jorhat, Assam. Telecommun. Syst. 71(1): 31-53 (2019)

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