"Satisfaction and switching intention in mobile services: Comparing lock-in ..."

Cristina Calvo-Porral, Andrés Faíña-Medín, Manuel Nieto-Mengotti (2017)

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DOI: 10.1016/J.TELE.2016.08.022

access: closed

type: Journal Article

metadata version: 2020-02-24

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Cristina Calvo-Porral, Andrés Faíña-Medín, Manuel Nieto-Mengotti:
Satisfaction and switching intention in mobile services: Comparing lock-in and free contracts in the Spanish market. Telematics Informatics 34(5): 717-729 (2017)

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