"Brand feedback to negative eWOM messages: Effects of stability and ..."

Manu Bhandari, Shelly Rodgers, Po-Lin Pan (2021)

> Home

Details and statistics

DOI: 10.1016/J.TELE.2020.101522

access: closed

type: Journal Article

metadata version: 2021-03-11

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - journals/tele/BhandariRP21
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/tele/BhandariRP21
Manu Bhandari, Shelly Rodgers, Po-Lin Pan:
Brand feedback to negative eWOM messages: Effects of stability and controllability of problem causes on brand attitudes and purchase intentions. Telematics Informatics 58: 101522 (2021)

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.