"The rise and fall of self-service in Amsterdam trams: user-technology ..."

Roel Nahuis (2009)

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DOI: 10.1080/09537320802625322

access: closed

type: Journal Article

metadata version: 2020-10-08

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Roel Nahuis:
The rise and fall of self-service in Amsterdam trams: user-technology relations in a case of service innovation. Technol. Anal. Strateg. Manag. 21(2): 233-247 (2009)

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