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"UCTM - An Ambidextrous Service Innovation Framework - A Bottom-Up Approach ..."
Wolfgang Vorraber et al. (2019)
- Wolfgang Vorraber, Dietmar Neubacher, Birgit Mösl, Julia Brugger, Sigmar Stadlmeier, Siegfried Voessner:
UCTM - An Ambidextrous Service Innovation Framework - A Bottom-Up Approach to Combine Human- and Technology-Centered Service Design. Syst. 7(2): 23 (2019)
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