"A New Methodology for Improving Service Quality Measurement: ..."

Olegas Prentkovskis et al. (2018)

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DOI: 10.3390/SYM10120757

access: open

type: Journal Article

metadata version: 2022-10-02

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  - https://dblp.org/rec/journals/symmetry/PrentkovskisEST18
Olegas Prentkovskis, Zivko Erceg, Zeljko Stevic, Ilija Tanackov, Marko Vasiljevic, Mladen Gavranovic:
A New Methodology for Improving Service Quality Measurement: Delphi-FUCOM-SERVQUAL Model. Symmetry 10(12): 757 (2018)

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