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"Insight from Situated Action Analysis: the Case of telephone Operating ..."
Aita Salasoo, Mark Rosenstein, George H. Collier (1991)
- Aita Salasoo, Mark Rosenstein, George H. Collier:
Insight from Situated Action Analysis: the Case of telephone Operating Company Engineers. ACM SIGCHI Bull. 23(4): 76 (1991)
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