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"Usability management maturity, part 2: usability techniques - what can you do?"
Thyra L. Rauch, Susan H. Kahler, George A. Flanagan (1996)
- Thyra L. Rauch, Susan H. Kahler, George A. Flanagan:
Usability management maturity, part 2: usability techniques - what can you do? ACM SIGCHI Bull. 28(4): 63-65 (1996)
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