"Investigating usability pitfalls in Brazilian and Foreign governmental ..."

Mateus de Souza Monteiro, Gabriely Oliveira da Silva Batista, Luciana Cardoso de Castro Salgado (2023)

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DOI: 10.5753/JIS.2023.3104

access: open

type: Journal Article

metadata version: 2023-11-09

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  - https://dblp.org/rec/journals/sbcjis/MonteiroBS23
Mateus de Souza Monteiro, Gabriely Oliveira da Silva Batista, Luciana Cardoso de Castro Salgado:
Investigating usability pitfalls in Brazilian and Foreign governmental chatbots. J. Interact. Syst. 14(1): 331-340 (2023)

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