"Resolving service quality uncertainty through word-of-mouth communication."

Shigeru Matsumoto, Yang Cao (2008)

> Home

Details and statistics

DOI: 10.1007/BF02981636

access: closed

type: Journal Article

metadata version: 2024-10-06

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - journals/rss/MatsumotoC08
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/rss/MatsumotoC08
Shigeru Matsumoto, Yang Cao:
Resolving service quality uncertainty through word-of-mouth communication. Rev. Socionetwork Strateg. 1(2): 40-52 (2008)

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.