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"IT Service Desk Implementation Solutions."
Maris Harcenko, Pjotrs Dorogovs, Andrejs Romanovs (2010)
- Maris Harcenko, Pjotrs Dorogovs, Andrejs Romanovs:
IT Service Desk Implementation Solutions. Sci. J. Riga Tech. Univ. Ser. Comput. Sci. 42: 68-73 (2010)
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