"Approximations for the M/GI/N+GI type call center."

Foad Iravani, Baris Balcioglu (2008)

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DOI: 10.1007/S11134-008-9064-Y

access: closed

type: Journal Article

metadata version: 2020-05-18

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  - https://dblp.org/rec/journals/questa/IravaniB08
Foad Iravani, Baris Balcioglu:
Approximations for the M/GI/N+GI type call center. Queueing Syst. Theory Appl. 58(2): 137-153 (2008)

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